AI Product Manager - Innovation (12mth Contract) - NEW ROLE

• We are supercharging our focus on experimenting with emerging technologies like GenAI, and we see enormous potential to improve our systems, build the capacity of our people, drive efficiencies and enhance the value we deliver clients. 
• This is a unique opportunity to be at the cutting edge of legal technology and to play a pivotal role in shaping the future of legal services.
• 12mth Fixed Term contract – Flexibility to be Sydney or Melbourne based

Who are we?

A firm born in Asia, underpinned by world class capability. 

With over 3000 lawyers in 26 global locations, we help our clients manage their risk and enable their growth. Our full-service offering combines un-matched top tier local capability complemented with an international platform.

We have deep roots in Australia spanning almost 200 years and acknowledge Aboriginal and Torres Strait Islander peoples as the traditional owners and custodians of these lands and waters.

Role Detail

Our goal is to be a tech-enabled, data-driven firm that is future ready. We are supercharging our focus on experimenting with emerging technologies like GenAI, and we see enormous potential to improve our systems, build the capacity of our people, drive efficiencies and enhance the value we deliver clients.  This new role, with potential to be extended or made permanent, will provide dedicated expertise to deliver the outcomes of the firm’s Generative AI strategy.  This role will join our highly regarded Innovation team.

As AI Product Manager - Innovation, based out of the Sydney or Melbourne office, you will play a key role in the development and integration of AI solutions that will transform the way we deliver legal services.

Reporting to the Head of Digital, working as part of a multidisciplinary project team and especially closely with an AI Change Manager, you will be responsible for managing the AI products in our portfolio, that comprises of internally developed and third-party applications; and orchestrating collaboration between legal professionals, external vendors and internal teams to shape our AI product roadmap to meet the firm’s ambitious goals.

You will cultivate a user-centric philosophy rich in empathy and advocacy, with user feedback and iterative design at its core. You will also serve as an internal champion for AI adoption, educating stakeholders on the benefits and promoting the capabilities of our AI solutions.

Key responsibilities will include:

•          Engaging with the business (legal and shared services) to identify and evaluate potential AI use cases and opportunities for business improvement and productivity

•          Collating user feedback to inform our AI feature development roadmap and product selection

•          Conducting user interviews to gather insights and identify user needs

•          Prioritising product features and capabilities based on the value to the user and the business

•          Creating user stories that clearly articulate the desired outcome for the user

•          Augmenting AI into our workflows by analysing and redesigning existing business processes and tasks, while documenting new ways of working

•          Leading workshops, training sessions and AI showcases

•          Ensuring AI governance and compliance of across the firm’s AI product portfolio

About You

With an excellence without arrogance ethos and a passion for the positive impact GenAI can have on the legal industry, you will be a Product Manager looking to bring your expertise to innovative leaders in their field.  You dont need to be the most technical in this space, however you do need the ability to make the complex simple as the conduit. You will also bring:

• Minimum of 3 years experience in Product Management, ideally with a focus on AI or legal technology products
• Bachelor’s degree or higher in computer science, software engineering, or a related field
• Experience and enjoyment running workshops and training sessions
• Proven experience conducting market analysis and user research to inform product decisions
• Proven success in creating product roadmaps and defining and launching outstanding products
• Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical audiences

Next Steps

Please click ‘Apply Now’ to apply online with your cover letter summarising why you’re applying and your resume to support your experience.

Applications close COB Thursday 24th October 2024.

If you have any questions or need any further information, please don’t hesitate to reach out to Bridget on 02) 9296 3563.

If you are not an Australian citizen or permanent resident, you must hold all visas and other approvals necessary for you to work for the firm in Australia.

Why work with us?

We promote a collaborative culture where people feel respected, valued and supported both personally and professionally, and where diversity and inclusion also play an important role in enhancing our knowledge, driving innovative solutions for our clients and creating positive social impact. 

We live by our Principles, and strive for mastery in all that we do.  We take pride in the high quality work we deliver. Working with colleagues and clients who are leaders in their fields, means the ability to explore new paths to progress with continual learning and development, career and leadership opportunities.

As part of the KWM community you’ll have access to a suite of wellbeing initiatives, benefits, policies and processes, to enable you to achieve your career goals.

At KWM, we’ll provide you with the platform to Learn, Master, Lead.