Data Analyst

Why Optus?

We are a business fuelled by optimism, unwavering customer focus and a team of amazing people.

And that’s where we come in…. “the amazing people” part!

We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.

The Data Analyst will work closely with Senior Insights Analysts and Insights Managers to collect, analyse, and interpret data, driving business decisions and enhancing Optus' growth and customer service. The role involves managing large, complex datasets, supporting the development of reporting and dashboards, and ensuring business partners have timely access to key performance indicators. Multi-functional teams, the Data Analyst will develop data-driven solutions, aligning insights with business needs and contributing to project planning and implementation for data integration in key activities.

Your day to day will consist of...

• Collect, organise, and manage large data sets to support decision-making and business growth.
• Design and implement reports and dashboards to provide partners with real-time insights on key performance indicators.
• Conduct data analysis to identify trends and patterns that advise business decisions.
• Collaborate with multi-functional teams to develop data-driven solutions that meet business requirements.
• Communicate data insights optimally to company wide relevant teams, ensuring the information is actionable and accessible.

What makes you perfect for the role?

• Tertiary qualifications in STEM disciplines and at least 2 years of experience in data analysis, with foundational proficiency in tools like Excel, Alteryx, and SQL.
• Expertise in advanced analytical techniques (e.g., regression analysis, clustering) and proficiency in data visualization tools like Tableau or Power BI, as well as programming languages like Python or R.
• Knowledge of data warehousing, ETL processes, big data platforms, and data governance, with an understanding of data privacy, security, and ethical considerations.
• Solid project management, organizational, and problem-solving skills, with the ability to manage multiple projects and deliver actionable insights to technical and non-technical business partners.
• Experience working in cross-functional teams, with superb communication and collaboration skills, and familiarity with Agile and project management methodologies.

Optus is a place where we let you do you. We offer a range of benefits including:

• 3 days in the office, 2 days remote – with flexible hours to suit!
• Inclusive paid parental leave, up to 14 weeks for the primary care giver
• All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’
• Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)
• Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au along with your preferred method of contact and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.