Sr Manager, Actuarial & Analytics, Model and Business Performance Analytics Lead

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Actuarial

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$116,900.00 - $192,900.00

Target Openings

1

What Is the Opportunity?

In Business Insurance Actuarial and Analytics, we deliver tailored analytics and innovative data science solutions that influence decisions and enable superior results. We have an inclusive culture where everyone feels that they belong, can be authentic, are valued, respected, empowered and part of our success. We see strength in the uniqueness that each of us contributes to creating innovative solutions and improving business outcomes.

As a Sr. Manager on the Business Insurance (BI) Actuarial Product – CMP team, you will help in the management of the BI Travelers BOP 2.0 (CMP) Product. The position will lead support of the common rating algorithm/engine used for scoring our strategic BOP 2.0 Product, Point-of-Sale benchmark model enhancements & strategic delivery, and month-end Restatement reporting & performance metrics. The position will include actuarial support for model version releases and advancements in our data product and batch rating capabilities. The individual will also directly lead various countrywide analyses of our key risk segmentation/rating variables to improve overall profitability and achieve our target mix & production goals. The role will collaborate with other groups including Data & Analytics, System Rating Teams, Product Management, Analytics & Research, Loss Analytics, and Business Unit Actuarial. The position will have 1 direct report.

The Sr. Manager, Actuarial and Analytics is an analytic leadership role that encompasses the management of assigned strategic initiatives and operational assignments which may include reserving, rate-making, pricing, planning/forecasting, project management and research. The individual in this role is expected to lead project teams of actuarial & analytic partners and provide analytical insights and recommendations to leadership and Business partners. The Sr. Manager, Actuarial and Analytics will work within broad limits and authority on complex assignments requiring specialized knowledge and expertise in breadth and/or depth in one or more of the following areas: Actuarial and/or research methods, Advanced statistical analyses, Broad business knowledge, In-depth Line of Business knowledge, Awareness of enterprise Actuarial & Analytics community.

This role may act as a manager of a small team.

What Will You Do?

Strategy:

• Hold a lead role in strategic planning as well as manage the successful execution and completion of assigned strategic initiatives and projects.
• Develop solutions to resolve challenges of an initiative.
• Propose change and innovation in order to improve project team performance and timelines.
• This position will often participate on cross-unit initiatives and may participate on Enterprise initiatives.

Operational:

• Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately.
• Drive day to day execution within unit. Support broad department initiatives.
• Begin to promote efficiency across primary working group, balancing additional effort against incremental lift gained from work.
• Begin to make decisions independently in accordance with department practices.
• Begin to provide direction and review others' analytical work.
• Begin to translate business requests into analytical solutions.
• Provide support as necessary for initiatives across the Enterprise within the scope of influence.

Communication:

• Communicates analysis, project results, and other business initiatives on a regular basis to staff, peers, and business partners.
• Communicates technical topics to non-technical audience with guidance from manager.
• Actively participates and may lead group discussions.
• Creates formal written communication such as memos or presentations with guidance.
• Networks and collaborates on ideas and challenges.

Talent:

• Staff responsibilities may include direct management of 1 to 2 individual contributors or interns.
• Acquisition, retention, and development of talent for assigned unit.
• Execute and communicate talent development processes, including performance and personal development goals.
• Talent assessment recommendations.
• Performance management.
• Mentor less experienced talent across the Enterprise.
• Onboard new employees and interns in unit.
• Support various training and skill development initiatives across assigned Segment and the Enterprise.
• May provide support for recruiting efforts and candidate talent assessment efforts.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• College degree in STEM related field.
• Associate Actuarial Credential preferred.
• Strong PC skills (MS Office) and programming skills (eg. SQL, SAS).
• 5+ years of quantitative analysis experience preferred.
• Strong understanding of insurance products and industry.
• Demonstrated ability in actuarial and quantitative analysis and statistical concepts.
• Management experience preferred.

Leadership:

• Take ownership of projects including initiating the project, drawing up the project plan, carrying out the action items and make recommendations.
• Proficient in Leading Self, exhibiting decisiveness and self-awareness while also effectively managing ambiguity.
• Initial development of Leading Others, including modeling the way for others and leading team projects.
• Initial development of Leading the Business, including actively engaging in driving business results, broad thinking and promoting an Enterprise culture.

Business Acumen:

• Has an in-depth understanding and knowledge of a few key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials.
• Able to effectively utilize this business knowledge in developing analytic solutions.
• Has a general perspective of certain areas of the industry and developing trends such as: technology, analytic methodology, products and performance of competitors.
• Begins to be familiar with other key business drivers and discipline areas as well.

Relationship Management:

• Proactively build and own professional business relationships across the BI&AA community across the Enterprise.
• Generate and solicit ideas, and build consensus with guidance.
• Aware of potential conflict and addresses with limited guidance.
• Begin to acknowledge accomplishments of others within your primary working group.
• Set and manage expectations with business partners for small projects.

Quantitative Analysis:

• Evaluate and use appropriate data, tools and methods.
• Independently perform and implement analytics.
• May engage in technical/peer review.
• Begin to design and able to contribute on more complex analytic work.
• Begin to understand diverse perspectives to effectively accomplish business goals.

Role Specific:

• Improve pricing segmentation in the BOP 2.0 product through continued refinement of the pricing models.
• Maintain CMP disruption common scoring algorithm and countrywide View of Cost to inform monthly Reporting.
• Provide analytical insights and active data validation monitoring using a variety of tools.
• Partner with Product Management, data architects & engineers, rating teams, Regulatory, and others on implementing/updating/introducing new rates, rating variables, and coverages.
• Influence data quality improvements within key data products, and invest in further automation & process efficiencies.
• Conduct profitability, mix, competitiveness, and state/segment pricing studies and analyses. 
• Effectively communicate business and/or technical findings to peers, business partners, and management.
• Possess strong technical aptitude in Excel, SAS, Python and/or other programming languages.

What is a Must Have?

• Bachelors Degree or equivalent experience required.
• 3 years of experience in quantitative analysis required.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.