BI Analyst

At ISS Tech Team we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquarted in Copenhagen, Warsaw and Porto. Our Porto tech hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over 40,000 clients and 350,000 placemakers around the world.

Are you ready to transform the Integrated Facility Management Industry? 

To become the technology leader in the Integrated Facility Management industry (FMS), we're developing digital components connected by AWS and Azure cloud solutions, we build up our machine learning models to make yet better use of our wealth of data, create predictions, and advanced AI for custom Large Language Models (LLM)! 

We take care of office buildings worldwide! These offices are increasingly equipped with technology, such as sensors and Internet of Things (IoT) devices, to support a more productive and seamless workday for employees. The purpose of our Porto innovation lab is to develop differentiating, high-quality, and scalable digital solutions for both the ISS enterprise and customers worldwide.

We implement devices all over the place to make the buildings we serve digital and friendly. 

Be part of a project to make the world work better!

Are you passionate about making a difference? We’re looking for a Sustainability BI Analyst to join our Global Business Intelligence & Competency Center (BICC) Team in Porto. In this role, you’ll serve as a vital link between our BI capabilities and business objectives, driving tangible value across the organization.

As a key player in fostering a strong data culture, you’ll collaborate with teams in various countries and global key accounts to propel ISS's progress toward our sustainability targets. Your contributions will be essential in delivering accurate reports for corporate reporting, customers, and global benchmarks, ultimately shaping the future of ISS through data.

If you’re ready to make an impact, we want to hear from you!

What will you do:

• BI Expertise: Possesses comprehensive knowledge of reporting and BI frameworks, including data modeling when applicable. Responsible for translating business requirements into technical solutions and functional specifications. Plans, designs, develops, and delivers small-scale BI solutions within an established framework, collaborating closely with source system owners, business subject matter experts, and BI lead developers.  In larger BI projects take responsibility for data analysis, functional requirement specification, data quality validation. 
• Insight Expertise: Conduct in-depth data analysis to identify and understand the key drivers of sustainability. 
• Integrator: Collaborates with the business to gather and translate new requirements into detailed functional specifications for application development. Engages in business process mapping and re-engineering in relation to BI needs, involving subject matter experts in data capture processes. Fosters a strong network to ensure a solid foundation of data and knowledge. 
• Enabler: Empowers teams to effectively utilize BI products while promoting knowledge sharing across segments to ensure scalability. Implements initiatives to enhance data literacy and prepare the organization for AI integration. 
• Project and Stakeholder Management: Responsible for prioritizing, planning, and delivering business solutions, including managing and mitigating risks associated with change. 
• Stakeholder Management: Cultivates strong relationships with relevant stakeholders, coordinating and prioritizing solution delivery. Effectively articulates solutions and breaks down problems by considering the perspectives of different stakeholders. 

What makes you a great fit:

• Bachelor’s degree in Business, Data Analytics, Mathematics, Engineering, or a related field is preferred but not mandatory.
• Minimum 3-5 years of proven experience in Business Intelligence reporting and data analysis, specifically with Power BI.
• Knowledge of working with Microsoft Fabric is highly desirable.
• Data Analysis: Proficiency in analyzing large datasets to extract meaningful insights.
• Database Management: Knowledge of database technologies such as SQL for querying and managing data.
• BI Tools: Experience with BI tools like Tableau and Power BI for data visualization and reporting.
• Data Analysis: Ability to perform analysis to interpret data trends and patterns.
• Dashboard Creation: Skills in creating interactive dashboards to present data insights effectively.
• Programming: Familiarity with programming languages such as Python or R for data manipulation and analysis.
• Data Warehousing: Understanding of data warehousing concepts and ETL (Extract, Transform, Load) processes.
• Data Modeling : Competence in data modeling to structure data for analysis.
• Global Experience: Experience in global multinational companies.
• Experience in preparing reports, presentations, and visualizations that effectively communicate findings.
• Collaboration: Proven experience in cross-functional roles, collaborating effectively with diverse teams.
• Interest in Sustainability: A passion for environmental sustainability is a plus!
• Excellent interpersonal, communication, listening and presentation skills.
• Ability to convey complex data insights to non-technical stakeholders.
• Good organization skills including project management to prioritize tasks and tight deadlines .
• Language Proficiency: Must be fluent in English.

Perks:

• 22 days of annual leave per year +3 company leave days.
• Flexible working hours.
• Modern, well-equipped office in the heart the city of Porto.
• Free parking.
• Health Insurance (employee).
• Hybrid working model.
• Free access to company Gym.
• Snacks and drinks at the office.

ISS is a Place to Be You 

Since our founding in 1901, ISS has been a people-first company. We recognize the power of diversity and celebrate the differences that make us unique. When everyone is free to be themselves, everyone benefits. Our people feel safe, respected, represented, and supported as their authentic selves, allowing them to seize opportunities and reach their full potential. We take seriously our obligation to improve lives, make a difference in our communities, and protect our planet — because when we get things right, the world works better. And that is what drives us.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.