Professional Services Associate

About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

S3 Academy Sales, Support and Services: 

As a company committed to developing our future workforce, we created a program that will enable you to fast track your career through classroom and on-the-job training and clear benchmarks. 

Every year, NetApp runs global S3 Academy classes. At the start of the program, we will fly you to the United States to take part in our robust 90-day training program based in Raleigh Durham NC, USA at our facilities designed for entry-level talent. During this training, Academy Participants gain the foundational knowledge needed to have a basic understanding of the Storage Industry, NetApp, and products and solutions. Additionally, they effectively develop transferable soft skills that will allow them to excel within the organization and in their long-term careers. 

You will experience an exciting 3 months with Graduate peers from all over the world. Afterwards you will return to Italy to start the on-the-job portion of your training. 

This is a hybrid position, when you return to Italy the expectation will be to be in the office at minimum 2 days a week. 

Job Requirements

• Assist with managing the lab and demo systems used during the post sales, maintaining, and improving the lab, setting up new environments, and controlling the stock of parts and demo systems
• Support the design, implementation, and verification of systems/subsystems
• Responsible for providing support in development and testing activities of other engineers that involve several interdependencies
• Participate in professional services projects and learn how to professionally deploy and administer NetApp storage solutions
• Explore new technology trends and products, like DevOps tools, to investigate their application into NetApp business
• Work effectively with other engineers within Business Unit

Your Profile

• No previous work experience necessary but should have general understanding of concepts related to computer architecture, data structures and standard programming practices
• Knowledge of at least one programming language, such as Python
• Basic knowledge in Linux/Unix systems and IP networking
• An understanding of Infrastructure as a code tools such as Terraform
• Works well within a team AND independently
• A positive, flexible attitude, creative and analytical approach to problem solving

Education

• Recent completion (within the past 4 years) of a university degree in Computer science, Telecommunications, Physics (Bachelor’s or Master’s) or similar

Did you know...

Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
 
If you run toward knowledge and problem-solving, join us.

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