Lead Technical Program Manager- AI/ML

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 

As a Lead Technical Program Manager in our Commercial and Investment Bank, Chief Data and Analytics Office, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Responsible for overseeing CIB CAO Book of Work governance including supporting the prioritization, management reporting, dashboards and analytics 
• Support delivery of CIB analytics operating model in partnership with the in-business CAOs 
• Create intuitive and interactive data visualizations to present complex information to stakeholders and ensure that data and analytics are available with high levels of accuracy to drive decisions and business outcomes for CIB
• Collaborate with cross-functional teams to identify and prioritize analytics projects that align with business objectives and that resources are focused on highly impactful opportunities
• Manage key transformational analytics initiatives, enabling idea generation, prioritization & identifying reuse & scale opportunities with effective embedding into business 
• Coordinate with stakeholders to gather requirements, define project scope, and establish success criteria.
• Support coordination, collation and tracking of KPIs and costs/benefits
• Scope problems, identify major issues and actionable opportunities to design solutions.
• Work with multiple teams across CDAO, Lines of Business and support functions to drive delivery, evaluate strategies and insights, alignment on priorities and data accuracy 

Required qualifications, capabilities, and skills

• Exceptional analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
• Able to deliver to conclusion multiple initiatives across a diverse group of partners, with the ability to manage multiple deliverables and work under pressure
• Driven with a strategic and innovative mindset, curious and not afraid to challenge the status quo
• Able to switch between big picture and attention to detail, with a high tolerance to ambiguity 
• Excellent oral and written communication and stakeholder management skills – the ability to convey complex information simply and clearly 
• An ability to work in and navigate in large, complex organizations. Ability to collaborate with and influence multiple J.P. Morgan teams in the CIB or firmwide, towards common goals and outcomes
• Prior experience in supporting AI/ML teams, an understanding of AI/ML Technologies and managing large book of work 
• Business management, project or product management experience preferred
• A superior command of PowerPoint and Excel, Tableau and Alteryx. Proficiency in JIRA, or similar would be beneficial 

Preferred qualifications, capabilities, and skills

• Business management, project or product management experience preferred
• A superior command of PowerPoint and Excel, Tableau and Alteryx. Proficiency in JIRA, or similar would be beneficial 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans