Insights and Intelligence Lead - Associate

Job Description

We are looking for an individual with an ability and passion to think beyond raw and disparate data, who can create data visualizations and intelligence solutions that will be utilized across the Payments organization. 

As an Insights and Intelligence lead, you will be a part of the Client Onboarding & Service (COS) Solutions Design & Commercialization team. Our mission is to drive exceptional client experience through a relentless focus on the voice of the client and internal stakeholders while setting new benchmarks for innovation and digital adoption. And, as a data visualization expert you will be at the forefront of this effort; working with multi-disciplinary, cross functional teams to leverage the power of our data and identify the best tools to analyse data, discover actionable insights – which we can share with the business and product to enhance our products, improve processes & control to save time and streamline processes, and support the organization and out team in developing the data skills of the future. 

Job Responsibilities 

• Lead intelligence solution requirements gathering sessions with varying levels of leadership, complete detailed project planning utilizing tools such as JIRA to record and manage project execution steps 
• Develop data repositories with data wrangling and workflow tools, such as Alteryx to provide data requirements into the required format for the data visualization software 
• Develop data visualization solutions utilizing tools like Tableau and QlikSense that provides self-service intuitive insights to our key stakeholders 
• Conduct thorough control testing of each component of the intelligence solution providing evidence that all data and visualization are providing accurate insights and evidence in the control process 
• Seek to understand the stakeholders use cases empowering you to anticipate stakeholders’ requirements, questions, and objections 
• Ability to analyse large data sets, summarize findings and recommend feasible solutions and explain complex ideas and methods 
• Become a subject matter expert in these responsibilities and support team members in becoming more proficient themselves 

Required qualifications, capabilities and skills

• Bachelor’s degree in MIS or Computer Science, Mathematics, Engineering, Statistics or other quantitative or financial subject areas
• Experience working with data analytics projects, preferably related to financial services domains 
• Experience developing advanced data visualization and presentations preferably with Tableau or QlikSense 
• Experience with business intelligence analytic and data wrangling tools such as Alteryx, SAS, or Python
• Experience with relational databases optimizing SQL to pull and summarize large datasets, report creation and ad-hoc analysis 
• Experience in report development and testing, and ability to interpret unstructured data and draw objective inferences given known limitations of the data

Preferred qualifications, capabilities and skills

• Strong academic background with established analytical, programming and technical skills (Certifications in Customer Relationship Management, Data Management & Business Intelligence domain is preferable) 
• Comfortable in dynamic, fast moving and evolving environments interacting with varying levels of seniority up and down the organisation 
• Experience with SQL, Hive, Spark SQL, Impala or other big-data query tools 
• Demonstrated ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data 
• Strong written and oral communication skills; ability to communicate effectively with all levels of management and partners from a variety of business functions 

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.