Manager, Data Analytics

Your role as Manager, Data Analytics 

As a leader within the Platform group, and a member of the Technology and Product management team, you will directly contribute to Dialogue’s mission of improving the health and wellness of our members by defining and driving its data strategy. You will lead and inspire the Data Analytics team, acting as a mentor, coach, and subject matter expert, across the entire organization and client groups.

The Data Analytics team, made up of Data Analysts and Data Scientists, is in charge of building data products that empower every Dialogue stakeholder to make strategic decisions and achieve their objectives by fostering data-driven practices. The team works closely and collaboratively with the Data Engineering team to build and deliver tooling and processes related to data modeling and governance. As manager, you will champion the team in achieving its goals, by driving its roadmap, and supporting its execution. You will work closely with all internal functional heads, as well as external clients and partners, to prioritize your team’s objectives and needs, and drive long-term sustainability and scalability for the organization via creation and maintenance of data products.

What you’ll be doing: 

• Develop and nurture a strong multi-functional team of data scientists and data analysts, with healthy and collaborative working habits 
• Drive decision-making across all functions of the organization, by constantly absorbing, and synthesizing their needs and translating them into data products and practices
• Act as Product Owner of Dialogue’s data products, managing stakeholder relationships, driving the roadmap, and constantly aligning against company needs
• Deliver a world-class global reporting experience to clients and partners to demonstrate value and return on investment of Dialogue services
• Work closely with the Data Engineering team, in building and operating a robust data pipeline, which your team will be important contributors to

We'd love to hear from you if you have or are most of the items below:

• 5+ years of experience in a data analytics role, or similar, with experience in a management role
• History of strong customer and stakeholder-facing experience, with extraordinary communication skills, and the ability to present complex information in a simplified fashion to facilitate understanding and decision making
• Good knowledge-base in data science, and business analytics, preferably within a business with cross-play between operations and software-as-a-service
• Proficient in SQL and Python
• Experience within the B2B sector, with background delivering large-scale customer engagement reporting to drive and retain revenue
• Able to communicate in both English and French
• Able to work at least 3 days a week preferably from our Montreal office, or from our Toronto office
• Nice-to-have: Experience with our stack (dbt, Snowflake, Metabase, Hightouch, Airflow)

Please note that as we are serving clients located all across Canada, it is essential to be bilingual for this role. You could be required to communicate in both French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered!

• A fully funded benefits plan, including a wellness reimbursement program
• Access to a variety of Dialogue’s programs for you and your immediate family
• 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
• A hybrid work approach that involves 3 days per week in our beautiful Montreal or Toronto offices
• Access to a custom learning program, including an allocated budget for continuous external training
• Short and long-term incentive plans
• An optional parental benefits program
• Qualifying permanent and part-time employees are eligible for a Group Retirement Savings Program (GRSP) with a matching employer contribution from their first day at Dialogue, in accordance with policy terms

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact
Community
Growth
Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.