Technical Lead II- Operations Hub- AI

Remote - USA

HubSpot

HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.

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POS-23571

About the Group

The Operations Hub group is responsible for data-driven and AI products and platforms that are essential to our customers. We believe data is the center of the customer experience. Our systems give customers ways to use data to drive more valuable insights, operationalize them and grow better. 

About the Team

Our mission on the AI team is to leverage AI to deliver world-class experiences and value to customers, helping them unlock the power of their data. We work in a start-up-like atmosphere, partnering with various teams across the business, experimenting, making POCs, and putting products directly in the hands of customers. We use LLMs, SetFit Models, and Vector databases among other technologies and are always innovating to drive value. Part feature team part platform team, our work is foundational to accelerating solutions across Hubspot.  

Key Expectations for Technical Lead IIs:

  • A Tech Lead II is a player-coach responsible for leading a small team. 
  • They are recognized as high-performing engineers.
  • They collaborate with Product, Design, Data Science, and other Tech Leads in their family to define and share relevant, compelling, and challenging goals for their team.
  • They work across teams with other TLs to resolve cross-team issues.
  • They proactively take ownership of their team’s on-call health and product reliability and quality.
  • They have an interest and opinion in the direction of the product.  They do not defer this over to the PM or PD or others.  Instead, they are an active member of the team’s leadership triad,  co-setting the direction for the team.
  • They proactively look to grow the members of their team to enable them to take on harder and harder tasks.  
  • They are creating and fostering diverse teams and an inclusive culture.
  • AI and ML background is not strictly necessary for this role.

We’re looking for:

  • A strong senior engineer with experience leading small teams
  • Open to experimentation and new ways of doing things. Values a working solution much more highly than the optimal solution.
  • A thirst for technical challenges in machine learning and distributed systems
  • A customer-centric attitude and someone who can develop opinions about the HubSpot product
  • An understanding of building reliable systems in a complex architectural space

Cash compensation range: 195600-293400 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. 

If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. 

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information. 

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Tags: CX Distributed Systems Engineering HubSpot LLMs Machine Learning Privacy

Perks/benefits: Career development Equity / stock options Flex vacation Health care Salary bonus Startup environment Team events

Regions: Remote/Anywhere North America
Country: United States

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