Technical Lead - Platforms

**No external recruitment agency assistance required**

 

A new adventure awaits…   

  

Zurich’s AU & NZ business has three core segments Retail, Group Insurance and General Insurance who have end-to end accountabilities to better serve their customers. They are enabled by Shared Services teams that have a large portfolio of responsibilities. Technology (IT), Sustainability, Agile & Continuous Improvement and Strategy & Strategic Execution form a portfolio.   

 

Our Technology team is critical to progressing Zurich towards being Australia’s leading Digital Insurer. The Technology strategy focuses on Strengthening Foundations through security, stability and scalability, Builds for the Future through enabling agility, simplicity, efficiency and Enables the art of the possible through modernising our technology architecture, innovation and enabling digitalization of experiences. 

 

Our technology is and will continue to undergo a significant transformation and we are looking for energised, strategic leaders with deep technical expertise to help us navigate this exciting journey.  

   

Let’s create a brighter future together, let’s make a difference    

 

As a Technical Lead, AI Platforms, you will play a pivotal role in shaping Zurich’s AI platform capabilities.  

 

Working closely with the AI Platform Owner, Product Owners, Chapter Leads, Data Scientists, Machine Learning Engineers, and Architects, you will be responsible for leading the design, development, and implementation of cutting-edge AI and machine learning solutions.  

 

You will ensure that our AI platform meets business requirements, scales with demand, and remains future-proof in an ever-evolving landscape. 

 

You will also be responsible for:  

 

• Ensure the team builds & leverages automation effectively across our end-to-end delivery processes and the solutions offered to our business. 

• Lead the team to embed software engineering best practices like code reviews, unit testing, performance testing, security, design patterns and object-oriented programming. 

• Uplift engineering and DevOps practices to aim for smooth production releases with high quality, speed & stability. 

• Use engineering health metrics to help continuously improve team’s delivery maturity. 

• Be a change agent and advocate for emerging Engineering best practices. 

• Representing the squad in Scrum of Scrums as the technology and delivery SME. 

• Responsible for ensuring agile ceremonies (daily scrums, sprint planning, backlog refinement, sprint review/showcase, and sprint retro are happening and ensuring the “self-organising” team over time 

 

Important to your success - let's grow together    

 

• Bachelor’s degree in computer science or related field (preferred)  

• Experience leading teams (squads)  

• Proven experience as a Technical Lead or Architect in AI/ML platform development (desirable)  

• Strong background in AI/ML technologies, cloud platforms (AWS, GCP), and modern data infrastructure. 

• Expertise in designing and implementing large-scale AI/ML platforms (desirable), with a focus on scalability, reliability, and performance. 

• Proficient in machine learning frameworks (e.g., TensorFlow, PyTorch), data processing tools (e.g., Spark, Kafka), and containerization technologies (e.g., Docker, Kubernetes). 

• Familiarity with CI/CD practices  

• Strong understanding of data architecture, data lakes, and data pipelines. 

• Experience of working in flat, adaptive and collaborative delivery environments i.e. an Agile environment 

• Familiarity or working experience with AI and machine learning development processes and challenges is desirable. 

 

Belong. Zurich is here to support you   

 

There are so many reasons why Zurich is a great place to be, but here are just a few:  

  

  

• 5 weeks leave per year for permanent staff through our new Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing);  

 

• Grow, and thrive in your career (we support and encourage it) with award winning training programs.  

 

• Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role 

 

• Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal; Access to Family Care (parental leave) 

 

• Volunteer; Work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day. We also plant a tree for every new employee – one of many local initiatives driving our contribution to ambitious global sustainability targets…  

  

…We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive.   

   

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.    

   

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure