Sircon Licensing Data and Appointment Remediation Manager

About the role:

• Subject matter expertise in remediation of agent/agency licensing, appointments & compliance and managing the appointment remediation process for insurance agents & agencies.
• Monitor status of producer appointment remediations and maintain accuracy of the data, adherence to service level agreements, and standardization of process across all business units.
• Compile information and maintain relevant records related to productivity, quality improvement, and compliance monitoring activities for internal use.
• Support reporting requirements for requested market conduct exams and internal audits.
• Maintenance of all producer and agency data in all applicable systems to meet licensing/compliance standards.
• Research producer changes, appointments, and terminations in applicable systems.
• Validate license and appointment status of existing agencies and producers by state to ensure appointment statuses remains compliant with State guidelines.
• Assist with researching regulations by reviewing regulatory bulletins and other sources of information.
• Conduct routine system and data audits to ensure continuous compliance.
• Develop and maintain processes and procedures regarding licensing/renewal/terminations.
• Identify potential risks and liabilities from non-compliance, and devise strategies to mitigate these risks.
• Support efforts to remain current on all regulatory license/compliance standards and Departments of Insurance requirements in all states to perform responsibilities.

What we’re looking for:

• Undergraduate degree in a relevant field or proven record of experience in data management and reporting. 
• 10+ years in Insurance, data management, or data quality and 8+ years in managerial/leadership position.
• Strong understanding of principles, procedures, and skills associated with data quality and metadata management.
• Team player with highly motivated, positive, and collaborative attitude.
• Excellent verbal and written communications, presentations skills, and high attention to detail.
• Strategic thinker with ability to understand the long-term ("big picture") and short-term perspectives of situations.
• Strong organizational skills with the ability to work effectively in a fast-paced environment and with changing priorities and the ability to effectively prioritize multiple tasks to meet tight deadlines.
• Strong program and project management skills with ability to manage diverse projects impacting multiple roles and processes.
• Ability to influence change and drive results.  Must be a self-motivated driver to identify issues and resolve them quickly.
• Ability to troubleshoot problem areas, identify gaps and issues, and remediate.
• Working knowledge of licensing and appointment data, terminology, and systems.

#LI-CY1

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

OP - Operations

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG PC Global Services, Inc.