Temporary Christmas Sales Assistant

Canterbury

Part Time Temporary Entry-level / Junior GBP 24K

LUSH

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Posted 1 month ago

Temporary Christmas Sales Assistant

Application Deadline: 27 October 2024

Department: Retail

Employment Type: Seasonal - Part Time

Location: Canterbury

Compensation: £12.00 / hour

Description

All applications that use AI generated answers such as Chat GPT will immediately not be considered.
Please read all of the infomation below carefully.

Key Information

Hours available
16+ hours per week, temporary contract.

Availability
Must have 4 full days availability INCLUDING Saturday and Sunday
Application Deadline
Sunday 27th October. If we receive a high number of applicants the job may be closed sooner.
1 to 1 Trial Shifts
Friday 1st November
Mandatory Training Days
Tuesday 5th November 9am-6pm

Candidates must be aware that they will need to be available to attend these dates and these are held during the day and also evening.
Dates to be available for
As this is a Christmas role, we require applicants to be available the whole of the Christmas period. If you are unable to fulfill this, your application will not be taken any further.
We ask that applicants are also available for Christmas Eve and Boxing Day.

Start Date: 5th November

End Date: Tuesday 31st December

Holiday Hours: Up to one week's holiday allowance will be taken during the three month period. ___________________________________________________________________

Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.

Key Responsibilities

Greet customers warmly and create a welcoming store environment.
Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
Maintain a clean, tidy, and visually appealing shop floor.
Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
Actively control store costs, such as product waste, to help meet the shop’s budget.
Participate in ongoing training and development to enhance product knowledge and customer service skills.
Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.