Data Analyst

Secure our Nation, Ignite your Future

ManTech is seeking a motivated, career and customer-oriented Data Analyst to join our Metrics & Continual Service Improvement team at the Annapolis Junction, Maryland location within the Delivery Assurance Framework.

The mission of the Delivery Assurance Framework is to provide best-in-class service to support the delivery objectives of our internal program stakeholders; and ensure consistent, high quality and timely deliverables to our client. The Data Analyst will coordinate / oversee multiple tasks and deliverables, create original reports to satisfy ad-hoc metric requests, provide on-time delivery of program deliverables, and provide input to team weekly status reports.

Responsibilities include, but are not limited to:

• Understand and have experience in specifying, collecting, processing and presenting information from potentially several different data sets

• Create and maintain operational metrics for the program

• Identify any reported metrics that may have reporting and calculation errors and work with the perspective teams to research and identify root cause

• Retrieve, validate, format, and organize a variety of data from many sources

• Conduct data analysis to answer standard or recurring inquiries and identify trends, correlation, and other relationships in data sets

• Work across various stakeholders to understand data trends, sources, and analysis goals and connect data to business processes to obtain a deeper understanding of potential considerations and assumptions

• Create reports in ServiceNow using the native Reports and Performance Analytics modules

• Create management reporting metrics using available sources (ServiceNow, MS Excel)

• Review, prioritize, assign, track & respond to taskings

• Work in a cross-team organization to support all operations within the Framework to meet targeted goals

• Act as a backup for preparing the SLA monthly self-assessment delivery to the client

• Perform special projects as needed and other duties as assigned

Minimum Qualifications:

• Bachelor's degree and two to four years of experience. Additional education may be considered in lieu of experience.

• Possess excellent data gathering and analytical skills

• Possess strong speaking, writing, and presentation skills

• Possess analytical and problem-solving skills necessary for quickly developing recommendations based on quantitative and qualitative data from many different types of sources

• Ability to create adhoc reports utilizing data output from ServiceNow into Microsoft Excel or other tools

• Utilize data to identify trending that will drive continuous improvement priorities to ensure the program achieves a high level of performance

Preferred Qualifications:

• Certification in ServiceNow Performance Analytics

• Courses completed in Data Analytics or Data Science

• Splunk knowledge and/or certifications

Security Clearance Requirements:

• TS/SCI with polygraph

The projected compensation range for this position is 79,300.00-133,100.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, ManTech invests in it’s employees beyond just compensation. ManTech’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.