Analyst - Demand Management Data and Reporting. Information Technology

Main Purpose:

Reporting and Data Analyst is primarily responsible for collecting, processing, and performing statistical analyses of data.

He/She must be skilled at understanding and interpreting data and create reporting systems that inform decision-making processes.  

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Job Title: Analyst – Demand Management Data & reporting  

Reports to: Senior Manager – IT Project Delivery & Client Relations

No. of Vacancies: 1

Main Job Functions:

• Facilitate desired productivity and quality performance from team and stakeholders, based on defined KPIs as set by management teams across the department.
• Interpret data, analyze results and provide ongoing reports
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Collaborate with process owners to adhere to develop process and procedure manuals, standard systems and methods for managing business processes, enable sustainable improvements in business results.
• Working alongside teams within the business or the management team to establish business needs 
• Acquire data from primary or secondary data sources and maintain databases/data systems 
• Identify, analyze, and interpret trends or patterns in complex data sets 
• Work with management to prioritize business and information needs 
• Identify and define new process improvement opportunities
• Relationship with key line managers and their support and commitment towards MTN Uganda.
• Reliability and functionality of IT systems and applications
• Policies; processes and procedures
• Any other duties as accorded from time to time.                                                            

Education

• A relevant bachelor’s degree in computer science or related course.

Other Training:

• Foundation in data analysis, with proficiency in data analysis tools such as SQL, Excel, R, or Python.
• Experience with reporting software Power BI, or similar platforms is also required as they would need to convert
• complex data into understandable reports and visualizations.
• Certifications in data analysis, such as Certified Analytics Professional (CAP).
• Strong analytical skills, attention to detail, and a good understanding of data privacy standards are also essential for this role.

Work Experience             

• Minimum of 2 years experience.
• Experience Delivery Timelines negotiations.
• Experience in IT/Telecommunications OR related reputable organization.
• Experience in Coordination of multiple Vendors. 
• Experience in an OSS/BSS environment.                                     

Competencies                                                                                                                                     

• Accountable
• Agile
• Communicate effectively.
• Culturally aware and adaptable
• Get it done. 
• Innovative
• Inquisitive
•                                                                                                                                                               

ABOUT US

We at MTN Uganda are a purpose and value-led organization!

At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Female Applicants are strongly encouraged to Apply!

Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.