Data Analyst for Wholesale Banking - Financial Crime Prevention

ING provides banking services and complex financing solutions to companies globally. To provide a safe banking environment for our customers, ING must comply with global Anti-Money Laundering (AML) regulations including maintaining robust Know Your Customer (KYC) controls. All KYC related domains work closely together to form the Global Financial Crime & Fraud Prevention (FCFP) organisation, to further the effective and efficient management of ING’s Financial Economic Crime (FEC) risks by establishing shared standardized guidance, technology, and operational processing.

The Customer Due Diligence (CDD) and KYC Control domain ensures that ING has a state-of-the-art CDD practice in place, that adeptly manages both CDD risk & operations as well as overall KYC risk for Retail & Wholesale banking across countries. This includes defining the CDD Target Operating Model, comprising all AML/ KYC related policies and implementing it as a global standard across the world and conducting oversight of bank wide CDD business as usual (BAU) activities, including operational execution across Retail and Wholesale (service ownership).

Purpose of the job

Within the WB FCP Transformation team we are looking for a colleague in the role of “Data Analyst” to support, by interacting with various stakeholders, in collecting, analysing, reporting on and generating insights from data, to provide business users with robust evidence to support decisions. Using a variety of traditional and novel methods and systems to provide critical data-driven insights.

Your key responsibilities

As a Data Analyst you:

• Are responsible for data gathering and conversion to information and insights supporting operational performance, value delivery and roadmap development.
• Will be dealing and co-create volume planning analysis and forecasting model on day to day bases.
• Conduct cost analysis and provide optimization insights and standardised reporting.
• Perform value delivery analysis and create reporting.
• Provide ready to use insights for business case / decision making.
• Apply effective communication and work closely with Product Owners, Customer Journey Experts, UX/UI designers of different tooling and processes.

We are looking for

Besides the qualities that are described in ING’s Orange Code, you are an inspiring, approachable candidate and pioneer of the cross-border culture, displaying the following behaviours:

• Ability to take responsibility to increase the customer & employee experience and WB CDD process performance by applying customer journeys based on facts and data.
• Excellent analytical capabilities using state-of-the-art methods and techniques for data analysis.
• Ensure compliance with ING’s policies and standards.
• Managerial courage to question colleagues across the value chain.
• Ability to think out of the box and drive innovation.
• Excellent user research skills, with the ability to conduct interviews, surveys, and usability testing.
• Focus on delivery through collaboration, ability to bring people together to work towards the same purpose. You like to connect people and clear communication is a matter-of-course for you.
• Strong resilience; ability to navigate through ambiguity and simplify complexity without losing essence.
• You get energy from working on concrete and tangible results in a complex and continuously changing environment.

Proven track record and skills required

• You have a college degree in e.g. Mathematics, Computer/Data Science, Information Management or Statistics
• You have knowledge of and experience in Data Analysis in the financial services industry.
• Power BI or Cognos knowledge is a plus.
• You actively keep up your professional knowledge and translate external trends into applicable knowledge.
• Personality and the capabilities to optimally function within an Agile environment.
• Analytically strong and make decisions based on data and facts, with a user-centric mindset.
• Creative, innovative and strategic thinker with an eye for detail.
• You are a good communicator and can present your analyses in a clear manner.
• You know how to manage various stakeholders and are organisation-sensitive.
• You are curious, have a clear vision of your field and the ambition to continue to develop yourself professionally as well as personally.
• Fluent in English.

Wage (gross)

• 3 250 EUR/month
• *By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

We offer you a bunch of great benefits

Friendly working environment

• You build your own working day - flexible working hours and work from home
• Daily working time: 7hrs 45min instead of standard 8hrs
• Daily refreshments - coffee, fruits, drinks
• Fully equipped gym accessible 24 hours / 7 days per week
• Game room with unlimited access
• Modern designed coffee corner and terrace with the grill spot

WellbeING

• Sick leave compensation: up to 80% of the monthly salary
• Life insurance contribution: up to 22,14 EUR/per month
• 3rd pillar contribution: up to 3% from your monthly salary
• 24/7 external mental health support
• Learning opportunities: internal and external learning programs
• Regular teambuildings, social events and communities

YOU/family/friends time

• Extra 3 PERSONAL days per year
• Extra vacation days: up to 10 extra days/per year
• We welcome your ING-positive friends: referrals starting from 1000 EUR
• 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
• Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

• Yearly bonus based on your performance and company’s results
• Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
• Home office contribution: 20 EUR/per month
• Discounts from our and your favorite stores: up to 30%
• Warm welcome package for your fresh start
• Pet friendly office