Manager, Product Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Product Management

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Services organization is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

Within Services, the Consumer Acquisition & Engagement team is a product-centric organization focused on developing, commercializing and enhancing differentiated offerings that leverage data and marketing technology to accelerate clients’ marketing performance and business outcomes.

We are looking for passionate and talented professionals, who share our vision for data-driven marketing products to join us and take a leading role in shaping the growth of our team.

Role
As a Global Product Manager you will:

• Manage partnerships with regional teams to drive measurement insights content and gain support for CAE analytical capabilities
• Develop analytical frameworks and objective measurement strategies for marketing products & services
• Measure impact of marketing engagements leveraging range of data science techniques
• Build processes to scale volume of measurement execution for marketing engagements via standardized strategies & models, building dashboards, etc.
• Communicate key insights from analyses, experiments, and data products to stakeholders
• Share data-driven best practices to optimize future marketing engagements

All About You:

• Strong understanding and fluency in marketing sciences: proven ability to leverage technical expertise to optimize business performance
• Demonstrated track record of applying statistical modelling & machine learning techniques such as: Decision Trees, Random Forests, Gradient Boosted Machines, linear/logistic regression, deep learning or unsupervised problems such as clustering and dimensionality reduction
• Advanced skills in SQL and Python is essential, including subsequent applications with propensity modelling, recommender systems, attribution models, user segmentations, etc.
• Excellent communication & influencing skills – proven track record of driving adoption of data-driven recommendations and articulating technical outputs to non-technical audiences
• Collaborative & highly relationship-oriented
• Strong Project Management skills
• Strong Relationship Management skills
• Global mindset – ability to be an effective & empathetic partner across regions/cultures

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.