AI Specialist

Bengaluru, India

INR 2535K-4144K (estimate) Mid-level Full Time

@ B...

Apply Save

Found 9h ago

Tasks

Build predictive models for service case routing and escalation
Build retrieval-augmented generation pipelines
Develop and deploy AI/ML solutions
Develop service parts forecasting and optimization models
Embed generative AI into Salesforce Service Cloud
Ensure model governance and responsible AI compliance
Generate agent assist and case summarization
Implement NPI readiness criteria for AI readiness
Implement skill based routing models
Improve case deflection and customer metrics
Integrate AI insights into SAP S4HANA service processes
Optimize RMA cycle time and depot stocking
Provide recommended troubleshooting steps
Support structured problem solving with AI

Perks/Benefits

Skills/Tech-stack

Education

Bachelor of Engineering | Bachelor of Science | Master of Science

Roles

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AI Specialist

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