Workforce Education Enrollment Specialist I/II
Main Campus, United States
USD 49K-56K (estimate) Mid-level Full Time
Tasks
- Analyze and utilize customer lists
- Assist non credit students with enrollment inquiries
- Collect information and qualify potential students
- Complete certificates and manage program records
- Coordinate events mailings and related activities via telephone and email
- Coordinate program scheduling and classes
- Create brochures and direct marketing materials
- Develop satisfaction surveys and follow ups
- Ensure applications are completed correctly with required materials
- Gather organize and report enrollment persistence and completion data
- Maintain enrollment processes and student records
- Process billing and payments
- Provide customer care
- Provide guidance through enrollment and course access
- Represent the department at meetings
- Respond to inquiries about course requirements and applications
- Support completion of marketing campaigns
- Support student engagement with faculty and staff
- Update websites for non credit course enrollment
Perks/Benefits
- N/A
Skills/Tech-stack
Billing Processing | Communication | Customer List Management | Customer Service | Data Analysis | Data reporting | Email communication | Event coordination | List Management | Marketing strategy | Media platforms | Microsoft Office | Payment Processing | Record Keeping | Social Media | Social media platforms | Survey development | Telephone communication | Website design | Website updates
Education
Roles
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