Channels Data Management & BI Manager

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Channels & Digitalization function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.

Job Responsibilities

• Branch data analysis and Pattern of Life for a customer (across Branch, ATM, POS) e.g. customer segment, branch capacity, x-sell opportunities
• Branch Network Analysis and Channels Activities & Migration (Branch ATM & Channels Digital)
• Provide regular and adhoc data/report within Channels & Digitalisation and Business Partner team
• Provide analysis support senior management for decision making in various dimension transaction/traffic/time/branch performance
• Crafting and executing queries data to support new initiative project for Business Partners and Group Channels
• Initiate new requirement for new data collection or request to modify existing to add new information in the long term data

Job Requirements

• At least 5 years experiences in Data Management, Performance Management, Data Analysis, or related fields
• Financial services background is preferable
• Strong interpersonal, oral, written communication and presentation in both Thai and English
• Self-motivated, achievement oriented and decision making
• In-depth understanding of database management systems, online analytical processing (OLAP) SQL Server Analysis Service (SSAS) and ETL (Extract, transform, load) framework
• Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)
• Knowledge of BI technologies (Microsoft Power BI, Qlik Sense )
• Design and/or development experience with .NET, ASP.NET, JAVA, PHP, HTML, Windows Forms

Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy. 

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.