Business Process Analyst/Solution Architect

Job Responsibilities

• Collaborating with cross-functional teams to identify opportunities to integrate Hyper automation, AI algorithms & other applications in HR processes
• Design solutions involving conversational AI agents & chatbots for HR related queries & assistance
• Designing Natural Language Processing (NLP) algorithms to understand & respond to user queries
• Monitoring chatbot performance & iteratively improving conversational capabilities
• Identifying and designing AI/ML powered solutions to enhance HR Process Assurance & data-driven decision making through workflow embedded decision assets
• Evaluating emergent technologies & trends in HRAI & ML to identify opportunities for innovation

Behavioural Skills

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work effectively in cross-functional teams
• Adaptability and willingness to embrace new technologies and methodologies

Technical Skills

• Process knowledge of Human resources management
• Knowledge on industry best practices on emerging technology interventions in HR process
• Expertise in AI, ML, and chatbot development is preferred
• Proficiency in Natural Language Processing (NLP) algorithms is preferred
• Experience in implementing solutions involving AI algorithms & applications integration into HR systems
• Proficiency in programming languages (Python, Java etc) is preferred
• User Experience (UX) Design Concepts

Education Qualification

B.Tech/BE in Computer Science or related field, MBA/PGDM or Similar in HR

Certification required

Certification in AI, ML, or related technologies would be an advantage