Director, AML Operations

Come Build a Better Financial Future for all Canadians 

At Neo, we’re building a more rewarding financial experience for all Canadians.  

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada. 

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada’s top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years 
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.

Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.

Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity. 

The Role

Reporting to the Chief Anti-Money Laundering Officer (CAMLO), the Director, AML is responsible for overseeing the regulatory compliance management component of the Anti-Money Laundering (“AML/ATF”) program. The Director AML Compliance will assist the CAMLO in the development, implementation and oversight of the organizations AML/ATF Program and processes to ensure the Neo continues to be in compliance with applicable laws, regulations, guidelines, and standards.

What you’ll be doing:

• You lead and oversee the Neo’s AML/ATF program and management of the AML/ATF team
• You independently assess the effectiveness of the AML/ATF program and provide regular reporting to Senior Management and the Board on the effectiveness of the AML/ATF program
• You work with Directors and Managers to develop and implement appropriate assessments of inherent AML risks at Neo, considering all factors relevant to the assessment of such risks.
• You updates inherent risk assessment(s) to ensure that Neo’s AML program remains current and designed to mitigate evolving risks
• You oversee AML control activities in all business areas to ensure a reasonable level of control consistency appropriate to assessed risks
• You ensure that the self-assessment of AML controls is completed on an annual basis, and any other control reviews or testing deemed necessary; including receiving reports from the business units attesting to their compliance, receiving audit results from Internal Audit and the Compliance Department and requesting any further audit testing as required to assess AML risk.
• You document, implement, and maintain appropriate AML policies and procedures in compliance with applicable laws and regulations for approval of the CAMLO, Senior Management and the Board of Directors, as necessary
• You provide appropriate input and review of procedures designed to implement control measures in all business areas to meet the requirements of the AML Program
• You develop and deliver all necessary AML Compliance communication including ongoing training programs for Senior Management, all employees, the Board of Directors and anyone authorized to act on Neo’s behalf in respect of AML requirements
• You ensure that systems and other processes that generate information used in reports to Senior Management and the Board of Directors are adequate and appropriate, use reasonably consistent reporting criteria, and generate accurate information
• You review and make final decisions in respect of all AML/ATF reports including those related to Suspicious/Attempted Suspicious Transaction Reports
• You prepare monthly and quarterly reports to Senior Management and the Board in respect of the AML program, its adequacy, any detected issues or deficiencies based on compliance testing
• You review and comment on any new and relevant regulatory and industry developments

Who we’re looking for:

• A University degree in law, finance, business or related discipline 
• A professional designation in Anti-Money Laundering
• 8+ years financial services, banking or fintech industry experience with at least 4 years’ experience managing people
• Solid understanding of financial products gained from at least five years banking or fintech related experience
• Advanced knowledge of all applicable AML regulations and a proven ability to keep abreast of the changes and developments by monitoring industry and legislative publications
• Proven experience with AML Compliance investigations with experience using FINTRAC web reporting solution
• Strong written, verbal and presentation communication skills
• Strong interpersonal skills, including influencing at the highest levels of the Neo
• Strong analytical, investigative, reporting and planning skills
• Experience in a Federally Regulated Financial Institution is an asset

Working at Neo

Joining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We’re making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities. 

The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we’re on a mission that matters — to transform financial services for the better. If that’s what you’re looking for, read on.

We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We’re evolving quickly as an organization, we work together in person, and the pace of progress isn’t for everyone. That’s why we’re looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.

Our team members earn meaningful equity in the company through stock options — so Neo’s growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don’t get hung up on job titles or hierarchy — we’re focused on doing what it takes to accomplish our mission.

Check out these videos from our employees to learn more about Working at Neo.

Apply with Us 

We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.