Data Analytics and Operations Manager, Data Innovation, London

Join our dynamic team of forward-thinkers and innovators as we pave the way for transformative change. This is your opportunity to make a real impact by providing innovative solutions to improve our healthcare systems and join one of the leading healthcare strategy teams. 

We are a fast-growing management consulting and data science company dedicated to innovation in healthcare. We work across the entire healthcare industry including health systems and life sciences companies, as well as working with health investors and their portfolio companies. We inspire clients to make change happen and improve health outcomes. We support our people to be courageous in doing the right thing.  

As an inclusive and values-driven organisation, we are committed to excellence and are honoured to have received multiple industry awards. With unmatched access to UK healthcare data and specialist data science expertise, our consultants are a driving force for delivering positive and meaningful change.   

About the role

We are seeking a highly skilled Data Analytics and Operations Manager to join our team. In this role, you’ll be responsible for driving strategic decisions related to the development and implementation of CF’s technology solutions, while leading our Data Innovation (DI) team to deliver high-quality analysis and outputs.

The ideal candidate will have a strong blend of technical expertise and project management skills, with the ability to manage relationships with senior client stakeholders and external partners. This is an excellent opportunity to contribute to impactful projects and shape the future of data-driven operations at CF. In the role of Data Analytics and Operations Manager, we are looking for you to:

• Make strategic decisions around the development and implementation of CF’s technology solutions.
• Lead the DI team, providing technical mentorship to ensure technical progression.
• Quality assure the analysis, code, and outputs of the DI team.
• Manage data operations business risks (data storage, access, etc).
• Maintain the existing data pipeline and cloud infrastructure, supporting SQL queries and the Data Access Request Service (DARS) NHSE contract.
• Own the maintenance and ongoing development of CF’s Data Innovation tools.
• Manage and update algorithms used within existing tools, ensuring their relevance and accuracy.
• Understand product management concepts and have a strong awareness of customer-focused approaches, including the rituals, typical issues, and mitigation strategies involved in building and deploying products.
• Analyse complex data sets to extract meaningful insights and trends, supporting decision-making across departments.
• Engage in business development by building and maintaining relationships with external partners and senior client stakeholders and supporting the technical solutions within bids.

If you’re ready to take the lead and help shape the future of data-driven operations, we want to hear from you!

Requirements

To be successful in this role we are looking for a combination of the following skills and experiences:

• Strong technical skills, including experience with databases, SQL, and Python

• Ability to QA the work of self and others
• A background in Data Analytics and Data Science
• Experience delivering and implementing technology solutions from end to end
• Ability to bridge commerciality with data, being able to clearly explain technical concepts to non-technical stakeholder
• Knowledge of regulatory requirements and best practices related to data privacy and security

Flexible working

We embrace a hybrid working model, combining the best of remote and in-person collaboration. Our consulting team are together in person at least four days a week with flexibility to be in the office between our core hours of 10-4pm. Our default approach is to be in-person with our clients.

In addition, up to four weeks a year each member of staff can work entirely virtually.

Our commitment to Diversity & Inclusion

We are committed to building an inclusive and supportive culture where diversity thrives, and all our people can excel. We only recruit, promote and reward our people based on their skills and contribution, without regard to gender, race, disability, religion, nationality, ethnicity, sexual orientation, age, marital status, or other characteristics.

We are Disability Confident Accredited, and we want you to feel comfortable and able to perform at your best in the recruitment process, if you require any reasonable adjustments for any part of the recruitment process, please let us know.

About us

CF is dedicated to improving healthcare through working with health systems and the life sciences industry. We offer clients consulting and data services and products.

Our work with health systems includes work with public and private providers of all kinds of care as well as their commissioners and regulators. We work at every level including national, regional, place and local level. We support health systems on critical strategic, performance and organisational issues to deliver the best outcomes for the populations they serve.

Our work with the life sciences industry includes pharmaceutical and biotech companies as well as medical devices, diagnostics, and health tech companies as well as their investors. We support the life sciences industry in the uptake of innovation including access, pathway transformation, and use of data & digital, and how they partner with health systems to improve patient outcomes.

Benefits

What benefits would you get?

• Holiday entitlement: 25 days/year for staff and 30 days/ year for leadership (Manager role included), increasing by 1 day for every year of service up to a maximum of 35 days of holiday per year
• We contribute 7% of your salary into your pension, while you contribute 3% (or more if you like)
• Access to a flexible benefits programme giving you the chance to increase pension contributions, gain access to a cash plan or benefit from a ClassPass subscription
• Annual leave purchase: employees with less than 35 days annual leave entitlement are able to purchase additional annual leave days
• Income protection: in the event of long-term incapacity and a qualifying claim, 75% of salary will be paid
• Enhanced sick pay benefit beyond Statutory Sick Pay for up to a total 12 weeks in any 12-month period
• Life insurance covering four times your basic salary in a tax-free lump sum payable to your beneficiaries in the event of your death whilst in service
• Enhanced family leave policies: additional pay for parents who have a baby or adopt
• Access to an interest free loan of up to £10,000
• Access to an interest-free season ticket loan, repayable by 12 monthly instalments
•  Workplace nursery scheme: access to a scheme to help working parents save tax and NI on the cost of the nursery care
•  Flexible working policy: including the ability to work fully remotely for up to 4 weeks a year
•  An employee assistance and wellness Program: including access to telephone counselling, life coaching, interactive tools online and digital content downloadable from Lifeworks
•  Seasonal flu jabs: provided by Boots annually
•  Eye care tests: vouchers and discounts at Vision Express
•  Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles
• Membership to the Health Service Journal (HSJ)