Lead DevOps Engineer

Job Posting Title:

Lead DevOps Engineer

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Hiring Department:

ITS Campus Solutions

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

Flexible work arrangements are available for this position, including the ability to work remotely. Remote work for individuals who reside outside Texas but within the United States and its territories will be considered and requires Central Office approval.

This position provides life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).

Information Technology Services is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state.
 

Your skills will make a difference.

You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus.
 

The University of Texas at Austin and Information Technology Services provide an outstanding benefits package to our staff. Those benefits include:

• Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
• Vision, Dental, Life, and Disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation
• program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin's libraries and museums
• Free rides on all UT Shuttle and Capital metro buses with staff ID card ​

​For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards
 

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
 

This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.

Purpose

This Lead DevOps Engineer will be a technical member of the Identity and Access Management (IAM) Team. They will play a significant role in advancing the strategic IAM goals for services and driving the implementation of solutions to meet campus IAM needs.

Responsibilities

• Analyze, design, develop, and document both legacy and new information systems that support IAM services. Analyzes technical or research related problems and develops software solutions. Assignments are broad in nature, usually requiring originality and ingenuity and a high level of programming and operating system expertise.
• Coordinate and lead other technical staff in working with current and emerging technologies to improve efficiency of systems administration. Manage security, firewall, anti-malware, and backup systems to maintain appropriate data confidentiality, integrity, and availability. Develop and implement DevOps best practices across IAM systems and services and mentor other technical staff members in their adoption and implementation.
• Installs, configures, and maintains operating system components, application servers, and libraries that support software development. Ensure compliance with policies and configuration guidelines.
• Prepares system documentation, develops standards and education for users.
• Lead the development of team software development standards, process improvements, and technical documentation.
• Provide operational and customer support for IAM services, including monitoring systems, providing customer service, investigating issues, and repairing bugs. Collaborate with colleagues to fulfill and improve delivery of IT services.
• Communicate effectively with customers and stakeholders to elicit requirements, present solutions, and investigate and resolve issues.
• Perform application quality assurance: participate in validation, testing, and documentation of product releases.
• Other related functions as assigned.

Required Qualifications

• Three years of software development or system administration.
• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
• Production experience with configuration and optimization of enterprise-level services/applications.
• Proficient in Unix/Linux and shell scripting.
• Experience with CI/CD pipelines (GitHub Actions) and automation.
• Experience with object-oriented programming, with a strong ability to analyze, test, and debug code efficiently.
• Proficient in cloud technologies, orchestration, and observability tooling, with hands-on experience in SQL databases for efficient data management.
• Demonstrated ability to adapt to changing priorities in a multi-tasking environment.
• Strong written and verbal communication skills with both non-technical and technical users.
• Excellent interpersonal skills and ability to work as part of a team and independently.
• Interest in self-development and learning.
• Demonstrated ability to successfully meet deadlines.

Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• At least five years of experience in systems design, analysis, and programming.
• Understanding of IAM concepts and systems, including authentication systems (Shibboleth, ADFS), directory services (OpenLDAP, Active Directory), and identity management (COManage, Grouper, midPoint, SailPoint).
• Experience with Python, PHP, or similar toolset.
• Experience in Linux/Unix-based system integration, administration, and support using tools like Ansible.
• Ability to configure and support Apache web servers and Tomcat application servers.
• Proficient in Kubernetes, Terraform, and AWS.
• Experience with Docker and containerization.
• Experience implementing/integrating vendor software packages into a production environment.
• Experience with version control software such as Git.
• Knowledge of monitoring and observability systems (e.g., Prometheus, Grafana, Splunk).
• Experience with automated testing tools such as Playwright or Selenium.
• Experience with application development, such as building APIs or web services (REST, SOAP).

Salary Range

$80,000 - $88,000

Working Conditions

• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Work performed on concurrent multiple projects under pressure of rigid deadlines or time limitations

Work Shift

Monday – Friday, flexible between 7am-6pm; May require occasional overtime nights and/or weekends or on-call obligation.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.