Technical Business Partner

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Kantar’s Profiles division is home to the world’s largest audience network.

With access to 170m+ people in over 100 global markets, we offer unrivalled global reach with local relevancy. Validated by industry leading anti-fraud technology, Kantar’s Profiles Audience Network delivers the most meaningful data with consistency, accuracy, and accountability – all at speed and scale.

Job Details

Partner with the Director of Enterprise Solutions and Data Processing to offer consultancy on the most suitable solutions for studies. This role plays a vital part in managing research projects within our division, emphasising productive client discussions on data files, tabulation, weighting, testing, and visualisation. Your expertise will drive project planning and mentor offshore teams.

Key Responsibilities

• Client Support: Collaboratively work with the Business Development team to deliver outstanding support in client discussions, ensuring our services are delivered to a high standard. Cultivate productive client relationships with a specific focus on data-related discussions and visualisations.
• Proposal Management: Collaborate with the Business Development team on proposals, ensuring accurate costing and correct result proposals. Build and maintain documentation explaining different offer options.
• Project Execution: Partner with Client Success teams across EMEA and offshore teams to ensure the successful delivery of client projects, emphasising data-related considerations.
• Client Advocacy: Act as a client advocate by understanding and communicating client needs related to data processing and dashboards.
• Customer Dedication: Foster customer dedication by effectively communicating and understanding data-processing and visualisation expectations.
• Dashboard Development: Lead client communication through the dashboard development process, advising on and implementing the best solutions for successful delivery.
• Project Management: Actively work on projects, collaborating with operations and offshore teams to ensure successful execution and completion.
• Progress Accountability: Ensure the smooth delivery of your own projects in terms of schedule, cost, and quality.
• Team Development: Develop the abilities and skills of team members to enhance their consultancy and project management capabilities within the team.
• Innovative Thinking: Bring progressive and innovative thinking to client delivery, constantly evaluating our client delivery offer for clarity and alignment with client expectations.

Capabilities

• Market Research Expertise: Demonstrable experience in market research with a good understanding of data and basic survey methods and data collection techniques.
• Data Processing and Dashboarding: Expertise in data processing and dashboarding, including experience with Tools like Tableau, crosstab, and Power BI.
• Client Management: Demonstrated client management and consultancy experience, displaying a hard-working approach.
• Communication Skills: Superb communication skills, specifically in translating dashboarding build requirements, managing dashboarding builds with offshore teams, and managing client expectations.
• Technical Proficiency: Proficient in SPSS, Python, or R.

Kantar Profiles Division

Discover your potential at Kantar's Profiles division, home to the world’s largest audience network. Join our expert team in survey design, sampling methodologies, and data science. We bring to bear brand-new technology to provide our clients with seamless access to real people and unparalleled insights.

Our Profiles Audience Network comprises over 170 million individuals in more than 100 markets worldwide, backed by industry-leading anti-fraud technology. Trusted by many of the world’s leading brands, we deliver reliable insights that craft the future of panel market research.

Some key facts:

• Our team is made up of 600 people globally.
• We are present in 27 countries.
• Profiles currently has a 10% share in the $3b panel industry and aims to become the top player with support from Bain Capital.
• We offer a 'start-up' atmosphere where you can make a huge impact and get credit for it.
• You will have the chance to learn all aspects of the business and influence the decision-making process.
• There are opportunities to network and learn from highly experienced, senior team members globally.

Join us at Kantar and apply for a career that’s out of the ordinary. We aim to build an inclusive, encouraging working environment where everyone feels accepted and can flourish. We are committed to diversity, equal opportunities, and supporting mental health and well-being.

#LI-Hybrid #LI-CR1

Country

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.