Machine Learning Engineer Graduate (E-Commerce Supply Chain & Logistics) - 2025 Start (PhD)

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join US
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction:
Join the E-commerce Global Supply Chain and Logistics team at TikTok! We're enhancing the shopping experience and reducing logistics operational costs. We are seeking brilliant and motivated graduate software engineers, who are eager to apply their knowledge in machine learning (ML), operations research (OR), data mining, and statistical inference to real-world challenges.

We are looking for talented individuals to join our team in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

We are looking for talented individuals to join our team in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Applications will be reviewed on a rolling basis. We encourage you to apply early.

Candidates can apply for a maximum of TWO positions and will be considered for jobs in the order you applied for. The application limit is applicable to TikTok and its affiliates globally.

Responsibilities:
1. Responsible for the development of deep learning and operations research models and related intelligent systems for the supply chain and logistics of the global E-Commerce business.
2. Utilize e-commerce big data and deep learning models to predict end-to-end estimated time of arrival (ETA), and some logistics events such as failed delivery, delivered but not received to enhance the user logistics experience. Build logistics network knowledge graphs and predict the spatio-temporal trajectory sequence of express packages through deep learning, statistical inference and other algorithmic methods. Use NLP and LLM algorithms to handle address problems such as address verification and address suggestion.
3. Utilize time series forecasting techniques to predict sales at different granularities and horizons, such as warehouse-level manpower forecasting, inventory-level demand forecasting etc. We need strong machine learning and deep learning skills to detect important factors and model the relationship between the future and history.
4. Participate in the growth of e-commerce merchants/creators, responsible for the growth algorithm of e-commerce merchants/creators, including potential merchants/creators mining algorithm, tiering algorithm, out-reach algorithm, growth algorithm, etc. Work closely with e-commerce merchants/creators related operations and product teams to achieve the high-quality growth goal of e-commerce merchants/creators.
5. Combined with massive e-commerce information, through data mining and machine learning, predict the performance of products in traffic/conversion, improve the efficiency of product operation strategy and pricing/subsidy strategy, and assist in optimizing traffic distribution, to satisfy the requirements of product growth, cost optimization and some other scenarios.

Qualifications

Minimum Qualifications:
- Master's or Phd degree in fields such as artificial intelligence, computer science, operations research, automation, statistics, mathematics, or related disciplines, with experience in data mining and deep learning.
- Proficient in machine learning and statistics, familiar with the principles and model structures of common machine learning and deep learning algorithms for classification, regression, and clustering, with practical application experience.
- Proficient in programming languages such as Python/Java, possessing excellent coding abilities, and familiar with at least one common machine learning/deep learning framework (TensorFlow/PyTorch etc.).
Demonstrates a spirit of exploration, outstanding data analysis capabilities, strong initiative, and excellent teamwork and communication skills.

Preferred Qualifications:
- Demonstrated software engineering experience from previous internship, work experience, coding competitions, or publications
- Internship experience or research experience, especially in e-commerce, supply chain, logistics, and transportation.
- Published papers at conferences such as KDD, NeurIPS, WWW, SIGIR, WSDM, ICML, IJCAI, AAAI, RecSys, or having participated in data mining/machine learning competitions.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $145000 - $250000 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: ​

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. ​

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. ​

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​

For Los Angeles County (unincorporated) Candidates:​

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​

3. Exercising sound judgment.​