IT Specialist (Data Quality Specialist) (IS-2210-11)

IT Specialist (Data Quality Specialist) (IS-2210-11)

Application Deadline: 1 November 2024

Department: Office of Advancement

Employment Type: Full Time

Location: Washington, DC

Reporting To: Data Quality Manager

Compensation: $82,764 - $107,590 / year

Description

OPEN DATE: October 21, 2024                    CLOSING DATE: November 1, 2024          POSITION TYPE: Trust FundAPPOINTMENT TYPE: Trust IndefiniteSCHEDULE: Full TimeDUTY LOCATION: Washington, DC 
Non-Sensitive/Moderate Risk 
Open to all qualified applicants

What are Trust Fund Positions?Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).  Conditions of Employment

• Pass Pre-employment Background Check and Subsequent Background Investigation for position designated.
• Complete a Probationary Period.
• Maintain a Bank Account for Direct Deposit/Electronic Transfer.
• The position is open to all candidates eligible to work in the United States.  Proof of eligibility to work in U.S. is not required to apply.
• Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. 

OVERVIEW

Come join a team of dedicated staff at an exceptional time in the Smithsonian’s history as we prepare for the Smithsonian Campaign for Our Shared Future. This ambitious fundraising campaign’s public phase will run from 2024 to 2026, culminating with the nation’s 250th anniversary. It will expand the Smithsonian’s reach and impact, empowering the institution to find solutions to today’s most pressing challenges. The Smithsonian is also planning two exciting new museums. The National Museum of the American Latino and the Smithsonian American Women's History Museum share the experiences and perspectives of Latinos and women across history and deepen our shared understanding of what it means to be an American. The Smithsonian has built a model fundraising organization, driven by talented staff across our many museums, research centers and cultural centers. This position offers exciting opportunities for the successful candidate to make a significant impact on the future of the Smithsonian. There is no better time to join this amazing Institution. The Office of Advancement oversees and guides the fundraising efforts of the entire Smithsonian and is home to the central advancement organization for the Institution. In addition to raising significant support for a variety of Smithsonian initiatives, the Office of Advancement provides support services to advancement offices across the Institution. The office engages with staff throughout the Smithsonian in accomplishing their goals. 

DUTIES AND RESPONSIBILITIES

The Smithsonian Institution’s Office of Advancement seeks a Data Quality Specialist to serve as an integral member of the Advancement Technology Services team. This is a great opportunity for an energetic individual with a passion for data and continuous improvement to play a key role in building support for the world’s largest museum and research complex. The Specialist provides primary support for data quality initiatives and manages and executes key data processes. Data processes are currently supported by the Pan-Institutional Database for Advancement, currently based on Ellucian Advance, and used by more than 300 users across the Institution. The Smithsonian is currently implementing a new Relationship Management System based on Salesforce CRM and the Data Quality Specialist will be a key participant in that implementation. The Data Quality Specialist:

• Resolves data issues (e.g. determine whether database records are duplicates, determine the relationship between constituents, identify deceased constituents, etc.) in a timely and accurate manner.
• Directly maintains advancement data interactively, through interfaces/loads, and through other scripted and automated processes.
• Collaborates with business users across Smithsonian Institution and with developers to improve data collection and maintenance processes.
• Participates in identifying and correcting data exceptions.
• Leverages insights from current data processes to inform the development of the new Institutional CRM (Salesforce Non-Profit Cloud) and validates the implementation of those processes.
• Identifies tasks that are repetitive and do not require review of individual records, supports existing legacy automated procedures, and collaborates with business users and developers to establish automated processes in the new CRM.
• Performs both scheduled and ad hoc generation of reports.
• Works closely with the Data Quality Manager to develop, document, and implement best practices and continuously improve data management processes. 

QUALIFICATION REQUIREMENTS

Candidates must have a bachelor’s degree, and a minimum of four years of experience maintaining data in large and complex databases. Experience with fundraising as a business, and Ellucian Advance or Salesforce is preferred.  In addition, successful candidates will have: 

• Passion for operational excellence and data quality.
• Experience in Salesforce CRM.
• Proficiency in programming languages, including SQL or equivalent.
• Knowledge of best practices in data quality.
• Excellent interpersonal and communication skills.
• Outstanding attention to detail.
• Strong analytical and problem-solving skills.
• Experience with data quality management tools, including Microsoft Excel, etc.
• Proficiency with online research tools and sophisticated web searching.

Applicants who wish to qualify based on education completed outside the United States, must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package. Application Instructions The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery." Interested candidates should submit their resumes and a cover letter by November 1, 2024. Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week. Any false statement in your application may result in your application being rejected and may also result in termination after employment begins. Relocation expenses are not paid.  What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager. 
 
 Commitment to Diversity, Equity, and InclusionThe Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact oastaffing@si.edu.  Determinations on requests for reasonable accommodation will be made on a case-by-case basis.  To learn more, please review the Smithsonian’s Accommodation Procedures. The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. See Smithsonian EEO program information: www.si.edu/oeema.