Graduate Support Engineer 2024

Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of Regulatory Technology (RegTech) software.

Are you someone who loves technology and is eager to kickstart your journey into software engineering? We have an exciting opening for a Graduate Support Engineer who is passionate about tackling challenges and helping clients. In this role, you will provide top-notch technical assistance while also engaging in Python development to enhance our software solutions.

As a Graduate Support Engineer, you will not only address client inquiries and technical issues but also gain valuable insights into the intricate workings of complex software systems. This position offers a unique pathway for aspiring software engineers to immerse themselves in the complexities of financial technology. You’ll have the opportunity to develop, refine, and implement Python scripts and applications that drive innovation within our organization.

In addition to developing your problem-solving skills through client interactions, you will collaborate closely with our engineering team to contribute to ongoing projects and enhancements. This role is a fantastic opportunity to bolster your technical expertise, solve real-world problems, and witness firsthand how technology is reshaping regulation in the finance sector.

Join us to be a part of driving innovation and delivering exceptional customer support, while also honing your programming skills in a dynamic and supportive environment.

The Scheme

Our graduate scheme is an 18-month full-time programme designed to equip candidates with the skills they need to successfully develop the next generation of RegTech solutions. As part of our graduate cohort, you will gain exposure to and work on projects which are transforming the regulatory reporting landscape.

Suade is delighted to be an equal opportunity employer we have a diverse team with great values. All qualified applicants will receive consideration for employment without bias.

We are unable to offer visa sponsorship for this role.

Requirements

• Energetic, self-directed, motivated and detail oriented.

• Experience creating software (ideally using Python 3)
• Computer science fundamentals: complexity, algorithms, data structures.

Responsibilities

• Work along side Suade engineers to diagnose and troubleshoot customer technical problems and design new solutions.
• Collaborate with the product team and subject matter experts to deliver a great client experience.
• Be the first line of contact with our customer support team.
• Maintain the knowledge base of common problems and recommendations. Design solutions to automate/streamline this process.
• Participate in the full application lifecycle: write, test, deploy and maintain features.

Good to have

• Experience with developer collaborative tools (GitHub/Gitlab etc.)
• Experience working with XML (with xLink) or XBRL.
• Experience with Machine learning.
• Experience with Test Driven Development.
• Experience with Linux, Docker.

Benefits

• 25 days holiday + Bank Holidays
• Flexible holiday - choose when you take your holidays by opting out of bank holidays if you would like!
• Additional annual leave holiday - An extra day of annual leave for every 3 years you work at Suade in addition to your existing 25 days on a pro rata basis.
• Company Pension
• Maternity leave and extraordinary paternity leave
• Flexible working hours
• Company laptop
• £500 Annual Training/ Development Subsidy
• Perkbox