Technical Writer

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,000+, and has 55 offices in 20 countries within key global markets.

Our challenge

As a Technical Writer with experience in Python, candidate will be responsible for creating, editing, and maintaining technical documentation, including user manuals, API documentation, and online help systems. Candidate will collaborate with developers, product managers, and other stakeholders to ensure clarity and accuracy in all technical materials.

Additional Information* 

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Jersey City, NJ and Plano, TX is $80k - $90k/year & benefits (see below).

The Role

Responsibilities:

• Develop and maintain high-quality technical documentation for Python-based applications and systems.

• Collaborate with software engineers and product teams to understand complex technical concepts and translate them into clear, user-friendly documentation.

• Write and edit user guides, API documentation, release notes, and online help content.

• Work with version control systems to manage documentation changes and ensure up-to-date materials.

• Conduct usability testing of documentation to ensure effectiveness and clarity.

• Gather feedback from users and stakeholders to improve documentation quality and usability.

• Stay current with industry trends and best practices in technical writing and documentation tools.

Requirements:

You are:

• Bachelor’s degree in Technical Communication, Computer Science, or a related field.

• Proven experience as a Technical Writer, preferably in software development environments.

• Strong understanding of Python programming language and its frameworks.

• Excellent writing, editing, and proofreading skills.

• Familiarity with documentation tools such as Markdown, Confluence, or similar platforms.

• Ability to work independently and collaboratively in a fast-paced environment.

• Strong analytical skills and attention to detail.

It would be great if you also had:

• Experience with Agile development methodologies.

• Knowledge of other programming languages or technologies.

• Familiarity with graphic design tools for creating diagrams and illustrations.

We can offer you:

• A highly competitive compensation and benefits package

• A multinational organization with 55 offices in 20 countries and the possibility to work abroad

• Laptop and a mobile phone

• 10 days of paid annual leave (plus sick leave and national holidays)

• Maternity & Paternity leave plans

• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)

• Retirement savings plans

• A higher education certification policy

• Commuter benefits (varies by region)

• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.

• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses 

• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups

• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms

• A flat and approachable organization

• A truly diverse, fun-loving and global work culture

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice