Senior Product Data Analyst

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data, and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.
We’re on the lookout for a product data analyst to analyze product behavioral data and share insights with our Tartu-based product analytics team. These insights concern our product usage, with metrics that help track how our product is performing, how this influences business results, what to improve for users and more. If you feel passionate about data analysis and feel you can be our product team’s trusted advisor and guide, get in touch, we’d love to hear from you!

Your new adventure:

• Leverage and tell a story with data and visualizations to understand market opportunities, customer pain points, and market trends in order to inform and make recommendations on tribes long-term vision and strategy
• Partner with tribes to understand most impactful questions or leaps of faith that need validating. Independently work to define data requirements as well as develop and execute on learning plans
• Work with the product department to craft experiments and test hypotheses using existing resources and applications as well as make recommendations for future improvements
• Operate as a business owner in your product tribes, gaining a deep understanding of strategic goals and how they align with the broader vision the R&D organization delivers
• Provide ongoing visibility and increase self-serve access to teams on how Pipedrive customers can use our product (feature usage, user paths, adoption, churn, etc.)
• Work with large, complex data sets, conducting end-to-end analysis that includes data gathering and requirements specification, processing, analysis, ongoing deliverables and presentations
• Utilize good communication skills to clearly explain the essence of technical work to audiences of all levels and across the Product organization
• Act as Driver on internal Product Intelligence initiatives which continue to expand capabilities of the function within R&D
• Operate as a mentor to junior and mid-level analysts raising the bar of skills and talent for the entire team

Does this sound like you?

• At least four years of experience in quantitative analysis from which at least two years in mid level. Preferably for a tech company
• Fluent in SQL and experience in working with relational databases
• Previous experience with Tableau, Power BI or similar software
• Excited to explore patterns, draw conclusions and extract insights
• Able to condense your analysis into actionable insights to inform business decisions and influence performance
• Good communication skills and ability to explain analysis results and data to stakeholders
• Able to demonstrate intellectual curiosity, think logically and solve complex problems that might not always be well defined
• You know how to analyze user behavior, segmentation and user path optimization
• You’re a team player who’s eager to take ownership of processes and projects
• You’re proactive, offering expertise and help when needed
• Able to set and own priorities inline with declared OKRs and communicate it to all stakeholders
• Previous experience in a/b testing is an advantage 
• Prior programming knowledge (R, Python), especially statistical programming, is strongly preferred
• Fluent in English

Why Pipedrive?

• A value-driven work environment where people come first
• A lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga and Berlin
• A team serious about getting things done while not taking ourselves too seriously
• A world-class working environment full of perks like parties, craft workshops, snacks and, of course, office dogs
• Flexible working hours as long as you’re there for your team members
• Freedom to execute your ideas with a passionate and motivated team supporting you
• Lots of room for personal and career development, with internal and external training opportunities
• Competitive salary and bonus system and all the benefits you’d expect from a great employer (health and accident insurance, health days, a quarterly contribution to sports, in-house coaches, employee discounts and more) 

Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.
Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company.  Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.
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We’re looking for an awesome senior product data analyst to help us gain better insights into our product usage.