Director of Data & Analytics

Position Type:                  Full-time

Department:                    IT

Work Location:               Markham, Ontario

Work Hours:                    Standard Business Hours Monday to Friday

Work Arrangement:     Hybrid

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
• Quarterly virtual social events!

The Opportunity:

Reporting directly to the Chief Information Officer (CIO), the Director of Data will be responsible for overseeing all aspects of data strategy, management, and utilization within the organization. This role requires a strategic thinker with deep technical expertise in data architecture, analytics, and business intelligence. The ideal candidate will have a strong background in healthcare or pharmaceutical industries, with a proven track record of leveraging data to drive business outcomes and improve patient support programs.

 A Day in the Life (What you will do here):

• Data Strategy Development:
  • Develop and implement a comprehensive data strategy aligned with business goals and objectives.
  • Collaborate with senior management to define data-driven initiatives that enhance patient care and operational efficiency.
• Data Management and Governance:
  • Establish and maintain robust data governance frameworks to ensure data integrity, privacy, and security.
  • Oversee data integration, storage, and retrieval processes across multiple systems and platforms.
• Analytics and Reporting:
  • Lead a team of data analysts and data scientists in conducting insightful data analysis to support decision-making.
  • Develop and deliver regular reports and dashboards to stakeholders, highlighting key performance metrics and trends.
• Cross-functional Collaboration:
  • Partner with IT, operations, and clinical teams to identify opportunities for data-driven improvements in patient support programs.
  • Work closely with external vendors and partners to leverage data-driven solutions and technologies.
• Leadership and Team Development:
  • Provide leadership and mentorship to the data team, fostering a culture of innovation, collaboration, and continuous learning.
  • Recruit, train, and develop talent to build a high-performing data organization.
• Assist with other duties as assigned by the manager

 What you need to ensure you are set up for success:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or related field; Master’s degree preferred.
• Minimum of 8 years of experience in data management, analytics, or related roles, with at least 3 years in a leadership capacity.
• Proven experience in developing and implementing data strategies within the healthcare or pharmaceutical industry.
• Strong understanding of data architecture principles, including data modeling, ETL processes, and data warehousing.
• Proficiency in data visualization tools (e.g., Tableau, Power BI) and statistical analysis software (e.g., R, Python).
• Excellent communication skills with the ability to present complex data-driven insights to non-technical stakeholders

What makes you a great fit for this team: 

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders. 

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent  Life Insurance
• Employee & Family Assistance Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications.  We realize that not every candidate will meet every single desired qualification.  If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.