Print Production Coordinator

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Epiq is a global third-party administrator of legal services. Noticing Services is a highly cross-functional department involved with the Print and Mail Division. We handle large volumes of data and print for millions of recipients. Our work is deadline-driven and often court-ordered, requiring our team to quickly move between tasks and shift priorities. There are multiple divisions within our department: Print Production Coordinators, Solutions Specialists Tier II, and Workforce. The Print Production Coordinator role is an entry-level position with the opportunity for the right candidate to grow in all aspects of print production and direct mail disciplines. In addition, there will be opportunities across the company to grow your career in a variety of areas. As a Print Production Coordinator, we are looking for you to bring a strong willingness to learn and coordinate print and client management. Primary responsibility will be to communicate statuses, monitor, and handle production-related functions of direct mail campaigns. Knowledge of print, postal standards, as well as experience in a fast-paced environment, is desired. We service a wide variety of business lines; Bankruptcy, Class Action, Breach, Print Fulfillment, and Corporate Restructuring to name a few. Additionally, you will be expected to build relationships intra- and inter-departmentally in either a remote or onsite environment. You will play a vital role in the day-to-day operation of getting notices printed and mailed.

Job Responsibilities

• Learn and adhere to Noticing Service’s development workflows and processes
• Learn and adhere to the requirements and intricacies of mailings including but not limited to email campaigns, fax, inserting, folding, and printing
• Learn and create mail merges and work with PDFs that will be sent to print
• Manage emails in a clear, concise, and timely manner
• Learn and meet quality standards and appropriately escalate project roadblocks
• Learn and coordinate, organize, and track initial and recurring mailings
• Learn and coordinate with internal and external vendors
• Learn and complete monthly billing activities and purchase orders for supplies and services
• Learn and provide statistics and reports to internal and external clients
• Help determine the need to send a mailing or a portion of a mailing to various vendors for ink jetting, inserting, printing, folding, and mailing
• Learn and create purchase requisitions for certain supplies and services
• Attend meetings and communicate as required to maintain an up-to-date knowledge base of current and future mailings
• Communicate with Clients regarding daily mailing requests

Required Qualifications

• High School Diploma/equivalent education or 2 years practical work experience
• 1 to 2 years of hands-on experience with the following:
  • Windows platform
  • Microsoft Office, especially Word, Excel and Outlook
  • Adobe Acrobat or equivalent
• General Computer skills including copying, moving, deleting, and renaming files
• Proven demonstrated ability to track complex details, work under a deadline, and maintain accuracy
• Proven demonstrated ability to follow regimented instructions while learning new software
• Ability to communicate effectively, both verbally and in writing; able to adjust for the intended audience Desired Qualifications
• Any hands-on experience with the following is not required but would be preferred:
  • Familiarity with USPS standards and processes
  • Experience building relationships in a remote environment of Experience with mail merges or integrating data with print
  • Experience with project management software, such as Jira
  • Experience handling confidential/sensitive company information such as HIPAA or financial data o Knowledge of publishing, print, or design industries.
  • Any technical or development-related experience with SQL, Python, or JavaScript

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.