Senior Product Associate, Artificial Intelligence & Machine Learning

The Chief Administrative Office (CAO) Chief Data & Analytics Office (CDAO) is responsible for the overall data strategy, analytics, reporting, and governance across the firm's CAO functions. This function supports a diverse set of functional areas such as real estate, supplier services, security services, and more. Our team’s mission is to help our organization manage its data assets and build the best data solutions to drive business goals & initiatives, enhance analytics, and streamline reporting.

As a Senior Product Associate on the CAO Data Strategy team, you will bridge the gap between strategic vision and hands-on implementation, championing best practices in AI development and deployment processes in coordination with the CAO Data Science team. This role will be pivotal in driving the execution of the CAO AI/ML Program, managing the lifecycle of AI/ML products, and engaging with stakeholders to ensure seamless deployment and scalability. The ideal candidate will have a strong background in product management and project management with a preferred understanding of AI/ML technologies.

Job Responsibilities:

• Lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Plan, perform, and oversee testing of new functionality and regression testing.
• Develop detailed project plans, timelines and ensure delivery against said timelines.
• Ensure seamless deployment and scalability of AI products by guiding team members and stakeholders through the DevOps and MLOps lifecycle.
• Establish standardized methods, procedures, and documentation for all stages of the MDLC, including user testing, performance evaluation, and escalation processes.
• Implement CI/CD (Continuous Integration / Continuous Deployment) processes for AI models and collaborate with CAO Technology engineers to streamline deployment pipelines.
• Develop and implement an organized request intake process.
• Maintain and report on initiative inventory, ensuring clear visibility of active, delayed, and prioritized initiatives to senior leadership.
• Act as the voice of the Data Science team, communicating effectively across disciplines and summarizing technical concepts for business stakeholders.
• Collaborate with the tech organization to prioritize technical tasks and secure necessary resources for deployment, pipeline management, and production.
• Continuously engage with different parts of the LOB to generate new business opportunities and problem statements.

Required Qualifications, Capabilities, and Skills:

• 4+ years of work experience, with 2+ years in MLOps, DevOps, technology product management, or a related discipline.
• Proven ability to lead product lifecycle activities and manage high-impact AI products.
• Knowledge of the ML workflow, including annotation, model training, model serving, scoring, pre/post processing, productionization, and feedback capture.
• Excellent written and verbal communication skills, with the ability to translate business needs into product features through agile development.
• Strong organizational, multitasking, and prioritization skills, with the ability to coordinate and delegate across functional groups.
• Inquisitive, enthusiastic, and diligent, with the capability to challenge peers and present ideas to Senior Management.

Preferred Qualifications, Capabilities, and Skills:

• Technical or Advanced degree a plus

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans