Data Science Intern, Trust & Safety

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The goal of the data team is to help business make many good decisions using data. As a data scientist on our Trust & Safety team, you will work closely with cross functional partners such as product managers and program managers to identify root causes of content risk on our platforms and help formulate strategies to minimise user impact. You will be proactively analysing performance metrics, trends and delivering insights that will influence trust and safety decisions, you will also be building data science toolings that strengthen our detection and protection capability in trust and safety.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

What will I be doing?
- Design and establish indicator systems for search safety and risks of the platform, monitor and optimize risk coverage in each link, measure the performance of safety strategies and facilitate decision-making.
- Support strategic planning and execution for long-term business plans through in-depths research, industry studies and the study of market trends
- Build and enhance risk detection models or toolings to strengthen enforcement and automation of trust and safety policies
- Derive and drive quantitative projects from start to finish, including developing analytical frameworks, distilling actionable insights and working with cross-functional partners to drive business impact.

Qualifications

Minimum Qualifications
- Postgraduate who is currently pursuing a Master's Degree in Data Science, Statistics, Mathematics, Computer Science, or a related technical discipline.
- Working level competency in one or more programming languages including SQL, Python and R is required. Understanding of ML models and how they can be leveraged to act upon a range of content and safety risks.

Preferred Qualifications
- Previous work experience in quantitative analysis with relevant degree / experience is a plus
- Ability to understand Trust and Safety issues, solve problems using quantitative approaches and communicate complex concepts and analytical results to drive business impact.

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

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