Sr Specialist, Product and Solutions Marketing – Medicine Shoppe and Data Operations

What Product and Solutions Marketing contributes to Cardinal Health
Product and Solutions are responsible for supporting customer reporting and financial needs. This function also provides data operation support to Cardinal Health pharmacy solutions teams. 

Job Summary

The Sr Specialist, Product and Solutions Marketing will support the Medicine Shoppe Franchise Business Consultants (FBCs) by providing reporting and analytics related to franchisees. The role also tracks the business’s performance against goals. Performs nonstandard financial responsibilities by working with external financial institutions to ensure payment compliance.

The role will support daily data vendor operations including new setups and offboards, contract management, and tracking data integrity. This role works closely with the Cardinal Health pharmacy solutions teams to ensure they have the data and support needed to operate.

Responsibilities

Medicine Shoppe (MSI)

• Support the growth of the MSI Franchise to meet or exceed financial and store transaction goals
• Assist with Owners Advisory Council by providing reporting and analytics
• Collaborate with the MSI Marketing, MSI Sales, Finance, and FBCs
• Develop and maintain customer reporting and analytics for MSI stores, including monitoring compliance with EQuIPP and OutcomesMTM.
• Perform weekly financial responsibilities
• Track and analyze performance against MSI goals
• Support ad hoc reporting requests as they arise
• Create PowerPoint presentations for Operating Committee meetings
• Develop and revise Standard Operating Procedures (SOPs) and maintain a task tracker for ongoing initiatives

Data Operations

• Identify and resolve data gaps to ensure an ideal customer experience through continuous monitoring and auditing.
• Manage central repository for third-party contracts related to our solutions and prepare reports summarizing upcoming contract expirations
• Collaborate with internal technical teams, customer-facing teams, and external data vendors to support activating customer data feeds
• Work closely and communicate effectively with IT partners, management, external vendors, and team members to support daily operations and tasks.
• Daily monitoring of the GMB and Data Request Tickets. 

Qualifications

• 2-4 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred
• Skilled at root-causing, data analysis, and business-partnering with other areas
• Microsoft Excel knowledge
• Tableau, SQL, Alteryx, Business Objects, SAP, and QuickBase experience is a plus
• Excellent communication, interpersonal, and analytic skills
• Organizational skills and ability to manage multiple priorities
• Process improvement or project management experience is preferred
• Baseline understanding of HIPAA and how to manage and protect PHI
• Basic understanding of operations and claims processing in a pharmacy or operations of a pharmacy management system experience is a plus

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Solutions are innovative and consistent with organization objectives
• Completes work; independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues
• A willingness to create partnerships with internal and external Vendors and Customers
• Maintain a high level of professionalism with proprietary information
• In-depth research, root-causing, analysis, and resolution of errors
• Track record of process improvement

Anticipated salary range: $67,500-$96,400

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 11/6/2024 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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