Product Analyst

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

We are looking for an experienced Product Analyst to join our team to help lead our Analytics function for our Consumer Software team. You will help us define product KPIs that ensure our teams are delivering member and business value while helping shape our key features focusing on health, sleep, and overall well-being. You’ll work closely with our consumer product teams and provide timely data and customer analytics that help us make this powerful product even more accessible and useful for our members. 

You will be a strategic leader defining best practices for analytics across departments, while going deep with software teams on defining and tracking goals and impactful key metrics, and providing them with actionable insights across the customer lifecycle from acquisition and engagement to retention and churn.

Location for this role: Helsinki, Oulu or remotely in Finland

What you will do:

• Work closely with product managers, designers and developers to track the impact of new mobile features and communications, and push to continually innovate Oura’s mobile experience. 
• Participate in conceptualizing new features, quantify product opportunities, create early user tests, and leverage data-driven insights to improve the user experience and the impact of on business goals. 
• Champion a culture of data-informed decision making across the organization, while demonstrating an understanding of the requirements of a fast-moving hyper-growth startup.
• Be a primary owner of the product analytics data and ensure proper usage of the data by downstream teams.
• Continuously present data findings in an actionable way to product and business leaders to drive strategy and prioritization.
• Help teams define what success looks like through identifying goals and key metrics. Provide proper training and support teams in designing experiments, analytics instrumentation and feature-specific dashboards to measure if we are reaching those goals.
• Measure and understand user data across the customer lifecycle, from acquisition and engagement to retention and churn. 
• Define cohorts, segments and personas based on usage patterns, engagement levels and demographic dimensions to better inform how our features impact different slices of our user base.

• Contribute to the growth of the Product Analytics function at Oura by defining the team’s processes and how it interacts with teams across the organization.
• Work closely with the Business Intelligence team to ensure Oura’s data infrastructure and monitoring tools are consistently implemented and provide value across the organization.
• Collaborate closely with the Data Science team to uncover deeper and more predictive insights to drive proactive product decisions.
  

We would love to have you on our team if you have:

• 4+ years of experience working with analytics data from mobile apps.
• Story or two of how analytics significantly impacted business results over your career.
• Proficiency with Amplitude - ability to manage a complex event taxonomy. 
• Experience in SQL. Python is a plus. 
• Experience in Tableau is a plus.  
• Understanding of statistical analyses and running proper AB tests.
• Detail oriented with the ability to juggle multiple projects at once. 
• Strong written and verbal communication skills.
• Proven track record of collaborating effectively with cross-functional teams.
• Experience working with international groups and distributed teams.

What we offer:

• Competitive Salary
• Lunch benefit
• Wellness benefit
• Flexible working hours
• Collaborative, smart teammates
• An Oura ring of your own
• Easy-to-reach offices in Oulu Teknologiakylä and in Helsinki city center
• Personal learning & development program

If this sounds like the next step for you, please send us your application as soon as possible, but by November 24th the latest.

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, socioeconomic status, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.