Client Service Data Analyst II

Company

Cox Automotive - USA

Job Family Group

Data Intelligence & Science

Job Profile

Data Analyst II

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $64,200.00 - $96,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Reporting directly to the Sr Manager, Client Relationship Management of Fleet Services as a Data Analyst II, this role develops and provides data assessment, management and reporting solutions to support peers and partners in the analysis and resolution of business questions. Applies software best practices for content development, data structuring, troubleshooting calculations and user-friendly access and usability. Works with users and user groups on roadmap construction and reporting. Supports organizational efforts to solve problems and inform decision-making through innovation, collaboration, and technical expertise.

Job and Responsibilities:

• Provides Data Analysis services for assigned products, business or other organizational areas.
• Works with assigned business partners to:
• Understand business objectives and priorities.
• Understand key challenges and issues.
• Understand data requirements.
• Prioritize tasks, agree on data sources, research methods and expected deliverables.
• Meet established timelines.
• Analyzes current and historical performance, performs variance analyses of key metrics and identifies trends.
• Fulfills report / analyses requests by applying accepted metrics, methods and tools to analyze identified data sets.
• Creates and distributes both routine and ad-hoc rep reports. Trouble shoots issues with standard reports and works with clients on reporting difficulties.

Minimum Qualifications:

• Bachelor’s degree in a related discipline and 2 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 6 years’ experience in a related field.
• Must be willing to undergo a background, motor vehicle report check, and drug screen after offer of employment has been made.
• Must be authorized to work in the United States.

Disclaimer: The above statements are intended to describe the general functions performed by the employee(s) assigned to this position.  Tasks, duties, skills and/or responsibilities may vary from individual to individual, location to location, and over time, depending on a number of factors.  Management retains the discretion to add or change the duties of the position at any time.  This job description does not constitute a written or implied contract of employment.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.