Software Engineer, AI Tools

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Software Engineer, Agent Tools

Location: Palo Alto, CA

We’re Salesforce, the Customer Company, inspiring the future of business with Agentforce. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Join our dynamic AI cloud team at Salesforce and make a real impact with your code! We’re looking for exceptional engineers who want to shape the future of our products and deliver exceptional experiences to our customers. Come be a part of our innovative and collaborative environment, where your skills will thrive and your ideas will be valued. Apply now and let’s build something extraordinary together!

You will build tools that help build and test AI agents that will be used by thousands of end users, delivering value with AI automation. Our software engineers ship applications written in the enterprise Java stack on the core platform and on our Agentforce platform. We work in a highly collaborative environment, and you will liase with a highly cross functional team comprised of Software Engineers, Machine learning engineers, UX experts, product managers to build AI Agent tooling. We value execution, clear communication, in person collaboration, and making learning fun.

As part of this role, you will:
 

• Design, implement, test and deliver highly scalable application code

• Build on top of the Agentforce platform, delivering true next-generation AI Agent tools

• Master our development process, platform, culture and code base, then improve it

• Present your own designs to internal/external groups and review designs of others

• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics

• Participate in the team’s on-call rotation to address sophisticated problems in real-time and keep services operational and highly available

• Troubleshoot production issues.

Required Skills:

• 4+ years of professional software development experience

• Deep knowledge of object oriented programming and experience with at least one object oriented programming language preferably Java

• Expertise in developing software for Generative AI applications

• Beginners mindset with proven experience shipping quick turnaround incubation projects

• High proficiency in at least one high-level programming language and web framework (NodeJS, Express, Hapi, etc.)

• Proven understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JavaScript, JSON, and/or Ajax

• Validated understanding of Database technologies such as SQL, PL/SQL and relational database schema design

• Experience in automated testing including unit and functional testing using Java, JUnit, JSUnit, Selenium

Preferred Skills:

• Bachelor's degree in Computer Science or equivalent field

• Prior experience in prompt engineering, multi-agent interaction or Task planning with LLM based agents

• Solid experience in fullstack software development, including UI tier, API development, metadata management, and/or client SDKs development

• Experience with Agile software development and test-driven development.

• Ability to support/resolve production customer escalations with excellent debugging and problem solving skills

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

For California-based roles, the base salary hiring range for this position is $137,100 to $227,700.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.