Credit Card Portfolio Management (ZINIA)

Zinia is the new checkout lending platform of the Santander Group. Zinia makes shopping simple, offering the possibility of splitting payments into interest-free installments in a fast and transparent way, powering merchants across Europe using technology from Openbank and Santander Consumer Finance.

This is an exciting opportunity to make your contribution over a growing market within the business areas of lending, cobranded credit cards and buy-now-pay-later with a solid expansion across different countries with global leading merchants.

Zinia leverages the technological resources and expertise of Openbank, the digital-native bank of the Santander Group, which is currently rolling out its international expansion plans. Through a simple and flexible banking model, Openbank offers customers the possibility to manage their finances on the website or app.

Mission and responsabilities:

We are looking for a profile that is currently part of a retail credit department and specializes in credit cards, both in admissions and portfolio management. In Openbank's credit risk team you will work with many areas in different tasks across functions, products, and regions to develop the portfolio, monitor portfolio performance and ensure that the business is on target for profitability and performance. Members of the Risk team are involved firsthand in new business initiatives, improvements to the current business, or adapting the business to regulatory and legal changes.

We are looking for a Risk professional who specializes in managing retail credit card portfolios and has a 360-degree view of the product. An expert in defining the admission processes and then being able to make data-driven decisions combining business needs and seeking a balance of risk-adjusted profitability, balancing knowledge of portfolio management, modelling, business with a quantitative and programming base. Someone who will lead the initiative for preventative and reactive actions towards any factors impacting credit performance and portfolio profitability.

The main tasks of this position will be the following:

• Manage the performance of the credit card portfolio.
• Define short- and long-term underwriting and enhancement policies based on portfolio and business requirements.
• Work with Risk Modeling team to design, develop and implement credit risk models both for admission, fraud prevention and for active limits management.
• Manage risk appetite based on business cases.
• Maintain key policies, procedures, and controls.
• Collaboration with key stakeholders in project development
• Efficient intake processes and portfolio performance by controlling risk assumption.
• Detect new risks that require immediate action and implement action plans.
• Identify early corrective actions on deteriorating receivables, in collaboration with the recovery management team.

What are we looking for in this position?

• +3 years of experience in retail credit management and at least 2 years managing credit card portfolios with a broad knowledge of the E2E customer cycle and balance-sheet build up to support the business card’s growth.
• A bachelor's degree in a quantitative/analytical field, such as engineering, statistics, math, economics, or management
• Knowledge on IFRS9 credit provisions
• Analytical skills on main profitability and risk KPIs, and modelling data (cost of credit, VMG, NPL, PD/LGD)
• Experience in the European credit market
• Understanding of credit scoring and behavioral scoring models, especially for credit card portfolios
• Experience with visualization tools (Quicksight, PoweBI..), and programming (SQL, Python, Apache Spark..)
• Good command of English language and willing to work in an international environment.

What do we offer?

• Joining a dynamic and agile company undergoing international expansion. Working in start-up mode with the support of the Santander Group.
• Competitive remuneration and attractive benefits package.
• Possibility of growth within the company and the Group.
• Collaborating on international projects in different countries.
• Excellent work environment, social clubs and frequent events.

Would you like to grow with us? Join our team!

Openbank is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

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