Sr Product Ops Analyst - Order Management System

About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win.

Team overview:

Target Global Supply Chain and Logistics (GSCL) is evolving at an incredible pace. We are constantly reimagining how we get the right product to the guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we’re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyse both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams. 

Role overview:

As a Sr Product Ops Analyst, Order Management System (OMS), you will be responsible for creating measurements, driving enhancements and insight generation by identifying areas of improvement in products through exploratory data analysis monitoring and tracking products and collaborating with Product Owners to identify and fix product issues.  This role will be a key component in the execution of Product’s goals and objectives.

As a Sr Product Ops Analyst, you will build critical reports for product, perform data analysis to identify new opportunities, collaborate with Data Engineering and Data Science teams on setting up new process/jobs, activate new models, own and maintain datasets and dashboards for the product. You will build and monitor the required systems that will be used by both Product team and stakeholders to keep track of key product and business metrics. You will also need to analyze key trends to identify potential product issues and improvement to the product. It is critical that you are comfortable with a test and learn mindset to achieve this.

You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance while committing to the organization's direction. You will foster sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

• Four-year degree with 4-7 years’ experience in Analytics, math, statistics, business, operations research

• Ability to create/change/execute advanced SQL queries from analytic datasets and to create insightful analytical frameworks

• Basic knowledge of R or Python

• Sustainable code writer and data sets creator for the product

• Experience and passion for using data to explain or solve complex business problems and influence invention of new systematic and operational processes

• A story teller, pro-active owner & creator of the product KPIs

• Excellent communication and presentation skills

• Experience utilising problem solving and analytical skills

• Ability to adjust priorities to the ever-changing needs of the business

The following experiences/skills will be a plus

• Experience in retail (stores or headquarters)

• Proven experience achieving results by leading, partnering, and influencing others

Useful Links:

• Life at Target- https://india.target.com/

• Benefits- https://india.target.com/life-at-target/workplace/benefits

• Culture- https://india.target.com/life-at-target/diversity-and-inclusion