Business Insights Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today!

What can you expect in a “Business Intelligence Analyst” role with TaskUs: 

TaskUs is seeking an experienced Business Intelligence Analyst with expertise in transforming data into insight within the social science field. A successful candidate has experience in working with sensitive data, will provide significant insights in study design and data analysis that matches the research objectives. This role requires the capability to transform and analyze large and complex datasets generated from multiple sources that result in identification of trends that solve real world problems that inform and change the industry.  

Responsibilities 

• Collaborate with the lead data scientist as well as the Director of Global Research and Data to produce mandated data reporting for clients.

• Work with behavioral scientists to develop and conduct key research studies while following established human subject research guidelines and study protocols.

• Receive, inspect, validate, transform, clean, and load data received in a variety of formats (e.g., Excel, CVS, Amazon Redshift, API Connections, Web Connectors) from multiple sources.

• Ensure data quality, pay attention to detail, clean and check existing data for consistency and accuracy.

• Conduct data standardization processes, proactively identify and propose alternatives to improve the stability, performance, and accuracy of the data.

• Work with Data Engineers to automate data pipelines for medium to large scale projects.

• Own data inputs and outputs into our platform. Serve as the expert on integrating customer data into our platform, with an in-depth understanding of our data requirements. 

• Develop data visualizations and prepare reports, charts, graphs for both diverse internal and external audiences.

• Collaborate on cross-functional projects, coordinate across departments and geos, and work in a larger team to ensure business impact.

• With support from your leader, prioritize projects that vary in approach, scale, scope, timeframe and methodology across multiple work streams, making sure to work on the right project at the right time.

• With support from your leader, manage timelines and stakeholder relationships to ensure smooth implementation and timely completion of projects.

• Balance the need for quick turnaround with longer-term strategic efforts.

• Work outside of traditional working hours and travel as needed to collaborate with international stakeholders.

Required Qualifications: 

• Bachelor's degree in Computer Science, Information Science, Statistics, Mathematics, or related field.

• At least 2 years hands-on experience in Power BI or other foundational Power BI applications such as Power Pivot. Same length of experience in Tableau, Qlikview, Business Objects can be considered.

• At least 2 years of exposure to ETL, databases / data warehouse that relates to developing reports using Power BI.

• Programming background preferably in SQL, Python, R.

• Strong understanding of M-Query, DAX (Data Analysis Expression).

• Ability to work with large amounts of information and see the 'bigger picture'.

• Proficiency in exploratory data analysis and data visualization.

Work Location / Work Schedule / Travel: 

• Remote

• Occasional travel may be required for meetings, conferences, or client engagements, as per business needs.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.