Survey Delivery & Innovation Associate (Bogota) - December 2024

About Dialectica 

Founded in 2015, Dialectica is an information services company that brings unique, real-time insights to top business professionals globally with the vision to shape better business decision-making worldwide. Partnering with the world’s leading investment and consulting companies as well as the largest corporations, Dialectica enables them to collect real-time information and market insights from industry experts across markets, industries, and regions. Every day, Dialectica works on its aspiration to be a truly industry-leading organization by attracting and cultivating ambitious talent across the world.

About the role 

As an Associate within the Survey Delivery & Innovation team, your role is to partner with our clients to understand their quantitative B2B insights needs and to translate their insights requirements into best-in-class surveys - advising them on asking the right questions; programming the survey, conducting quality control on survey responses, visualizing the outputs and providing key results takeaways.

We’re looking for passionate candidates who have a can-do attitude and eagerness to make our B2B Surveys product and team succeed. In the role you will be working on multiple client projects at once and will quickly develop core skills in terms of critical thinking, team work, time management & prioritization.

Key responsibilities will include:

• Partner with the Client Service Team account managers to help clients scope survey questions, advise on survey best practices and ensure the highest level of service is delivered end-to-end.
• Support the core Client Service Team to ensure quality delivery in terms of survey programming and top of the line visualizations (dashboards and story-telling based reports).
• Develop proprietary methodologies and insights to showcase Dialectica’s differentiated capabilities to our clients, as well as providing commercial performance output for our product.
• Actively work with the Product team on developing new functionalities needed for survey respondent optimization and client analysis efficiencies. 

Requirements

Our future Dialectica team member has: 

• 1-3 years of work experience, ideally with 1-2 years of relevant experience in market research or related fields.
• Experience programming surveys from scratch within survey tools such as Forsta, Qualtrics, QuestionPro, etc. is a plus.
• Experience with data visualization tools such as Tableau, Power Bi or DisplayR is a plus.
• Experience working with XML, Python or CSS coding is a plus. 
• Academic achievement gained in any undergraduate field such as business, statistics, engineering preferred (Bachelor’s degree or higher).
• Professional working proficiency in English, both verbal and written.

Benefits

• Be part of a creative, entrepreneurial and fast-paced global team.
• Continuous learning and development programs.
• Competitive compensation schemes
• RRSP with employer match
• Comprehensive health coverage (life, medical, dental, vision, and employee assistance programs)
• Substantial Wellbeing program (allowance, flexible and volunteering days)
• High-performance, fun and vibrant culture continually enhanced through team bonding & company events, as well as increasing CSR initiatives

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. 

Not sure if you have it all? Apply anyway! At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds.