Senior Data Analyst

At EFG (ESL FACEIT Group) we create worlds beyond gameplay, where players and fans become a community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG, UNTIL IT’S GG FOR ALL”.

Our passion, craft, and DNA align to create and shape the world of esports, gaming tournaments, leagues, events, and holistic ecosystems through our millions of players, fans, and heroes, as well as through our people and culture.

The Insights Analytics team, dedicated to enhancing and streamlining access to meaningful data to improve every decision we make at EFG, is expanding. This presents a unique opportunity to elevate our team’s capability, enabling the creation of valuable insights through the increased speed, accuracy, and availability of useful data.

Currently we are seeking a seasoned Senior Data Analyst! If you're a trailblazer in analytics and adept at building technical analytics functions, we invite you to join our journey. 

In this role, your mission is to shape technical decisions and elevate team talent. Do you want to guide a team with your analytical prowess? Join our cause in making data and insights a cornerstone of every decision in EFG.

Expectations

Know your domain

• Ask all the whys relentlessly until you know the business and analytics needs inside-out and know you’re providing the right solution to our problems;
• You understand the unique data ecosystem that comes with every business domain and have opinions on best-in-class tools and practices for each.

Extreme Project Ownership

• Break complex projects into milestones, utilize mature scoping principles, and seek to understand a problem well before committing to solutions and timelines;
• Drive your business partners organization forward by empathizing with their issues and recommending analytical solutions that they may not be aware of; remember, you’re the data expert!
• Own projects end-to-end; drive each project by setting standards, tracking timelines, communicating with brevity, and connecting business partners frequently to our work and progress.

Leave the Jersey In A Better Place

• Form best practices, templatize those into reusable assets/processes for the rest of the team, and then go out and continue to raise the bar;
• Inspire, teach, and guide your fellow team members. When words aren’t effective, you change your method of delivery; you know when to draw a picture and when to deliver an infographic.

Excel as a Senior Data Analyst

• Lead the development of data products (dashboards, data models, and analysis) that solve high-impact business problems and drive value;
• Connect the dots between the data and the business, generate hypotheses, and test them to create insights that enhance business decisions.

Serve as the technical analytics expert for the team

• Pie charts make you cringe, you know that arc-lengths are imperceptible to the human eye, your visual vocabulary is deep. When you look at a business question you’re already thinking of the potential visualizations;
• You build dashboards in Tableau that are business use-case driven, answering specific business questions through thoughtfully designed visuals. Tableau is your comfort zone and your playground;
• You understand that it’s hard to imagine some dashboards, you use Figma and other tools to wireframe and align on stakeholder needs;
• You don’t just write SQL to build dashboards and answer business questions, you speak it as fluently as you do your first language. Queries that don’t execute under 5 mins are put into question, your code is uniform, well annotated, and elegant;
• You understand the value behind good data story telling, narrative, numbers, and how they are conveyed to your stakeholders is something you frequently consider when sharing insights;
• Closely collaborate with Analytics Engineers to understand data models and ensure insights are based on accurate, curated data layers;

Personify our DNA

• You are identified amongst your peers as curious, you often have questions and you are always in the pursuit of learning the answers to those questions;
• Help inspire, develop, and guide your team members to be the best that they can be. You understand that teaching your team how to fish will help them here and in their careers;
• Be the heart-first, people-first team member everyone wants to be around because you have invested in building relationships.

Requirements

Analytics

• You’ve built data solutions (dashboards, queries, data models) to answer key questions in the business, this is demonstrated by experience in calculating & measuring company KPIs, product funnels, user journeys, acquisition, churn, profitability metrics, and ROIs for multiple business units;
• You’re an expert in seeking, defining, and calculating metrics that run a business and making them available to all. Your experience is solidified by your ability to separate between a vanity metric and a KPI;
• You’re able to see the patterns and trends in data; you know what story it tells and how it correlates with the business. These patterns or insights are present regularly at all levels of management to influence decisions.

Stakeholder management

• You think like a product/ business analyst when delivering insights by having a critical view of what a business partner needs to know to make a decision and drive an initiative;
• You’re biased to action and understand the need to consistently ship deliverables to stakeholders;
• You are an excellent communicator who loves explaining important insights in simple terms. You can synthesize multiple streams of data into actionable communication that will drive C-level decisions;
• You’re comfortable helping non-data people interpret data and passing on your skills so they can improve their data literacy.

Technicals

• You know that just because a query is compiled, it doesn’t mean it’s done, you understand SQL & data retrieval concepts deeply enough to use query optimization engines to optimize the speed and accuracy of your results;
• You’ve deployed and scaled company-wide BI solutions that must consider technical BI concepts such as; dashboard performance, data governance, ETL processing, scalability, and security/access control. Experience in Looker and Tableau is preferred, and Power BI is a nice-to-have;
• You’ve deployed multiple centralized data models/ data marts and are familiar with the core concepts of data modeling such as; facts vs dimensions, entities, cardinality, normalization, relationships, Kimball vs. Inmon, and grain. Experience with DBT is preferred;
• You’ve regularly practiced concepts of business statistics with a focus on descriptive statistics, inferential statistics, probability distributions, time-series analysis, forecasting, and multivariate analysis. Bayesian and predictive analytics (decision trees and random forests) are nice-to-have.

Traits

• When we say a “team player” we mean it - you have a crisp high-five and funny stories to tell. You have your team’s back, and the team has yours;
• You believe in a blameless culture, your version of problem-solving is finding the root cause, the best solution, and building it as a team;
• You love learning new things: You know that there’s always more to learn. You’re up-to-date on new trends in data – you know who’s using what to solve various problems and are excited for the next release of your favorite tool. 

• You make the time to cheer and enjoy the ride;