Manager Aircraft Data Programs

Position Summary

The Manager of Aircraft Data Programs is responsible for all aircraft sensor data programs and reports to the Director of Communications, Navigation, Surveillance & Technical Programs (CNST). The Manager is responsible for coordinating with all departments, and external business partners on matters dealing with aircraft sensor data, Aircraft Condition Messaging Systems (ACMS), aircraft data storage, optimization and analysis, all associated operational business processes, technical systems and supporting infrastructure to align those systems with JetBlue’s corporate objectives. The data extracted from aircraft in a reliable and continuous manner is instrumental for the development of Machine Learning (ML) and/or analytical products & solutions to empower safe, efficient and advanced operations.

Essential Responsibilities

• Manage all Aircraft Sensor Data, Air and Ground Systems for the fleets of JetBlue
• Manage the coordination of aircraft data analysis between supporting departments
• Manage the cellular connectivity of aircraft sensor data systems with JetBlue’s fleet
• Manage with Technical Operations the installation, reliability, and connectivity of all Aircraft Interface Devices (AIDs) on JetBlue’s Fleet
• Manage programs to improve Aircraft Condition Monitoring Systems (ACMS) usage with the Technical Operations Avionics Engineering team
• Manage programs to improve the effectiveness and use of JetBlue aircraft data to improve operational and fuel efficiency.
• Develop and manage data visualization dashboards utilizing aircraft sensor data
• Manage relationships with IT teams to assist with Extract-Transform-Load (ETL) of data and development of new Machine Learning (ML) & analytical insights while maintaining current products
• Represent JetBlue at all Industry and government aircraft sensor data conferences
• Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement
• Other duties as assigned

Minimum Experience and Qualifications

• Bachelor’s degree in a technical field of study; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant experience
• Five (5) years of experience with operational data analytics, optimization, or visualization
• Demonstrated experience working with operational data systems
• Programming experience in Python and SQL
• Advanced skills in Excel and the complete Microsoft Office Suite
• Available for occasional overnight travel (15%)
• In possession of valid travel documents with the ability to travel in and out of the United States
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Bachelor’s degree in Data Science, Optimization, Visualization, or a similar field of study
• Experience with the Airbus Skywise Core Platform built by Palantir
• Experience with Machine Learning products and insights development lifecycle
• Experience with Snowflake and Tableau
• Advanced computers skills, including knowledge of programming, database usage, and development
• Valid Federal Aviation Administration (FAA) Airframe & Powerplant (A&P), Pilot’s, or Aircraft Dispatch certificate

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System 
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards 
• Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) and Safety Action Report (SAR)) 
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls  
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities 
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:                                                                                                                 

• Traditionaloffice environment
• Airports environment

Physical Effort:  

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation

• The base pay range for this position is between $80,000.00 and $136,200.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.