Lead Operations V – Regional Lead Data Operations WB (Amsterdam Team).

Lead Operations V – Regional Lead Data Operations WB (Amsterdam).

Who we are

Data is one of the foundations of ING’s strategy to become one digital bank, where data-driven decision-making enables our business to make increasingly better informed and accurate decisions, resulting in enhanced strategy making and outcomes benefitting our customers. Within Wholesale Banking (WB) we are fully empowered to drive the data strategy, hand-in-hand with the business strategy, making us a key enabler in operationalising ‘Growing the Difference’.

As a Lead Operations for the HO business/product lines and support functions, you will be part of the WB Chief Data Organisation and will be key in delivering our data promise to become the ‘Best European Wholesale Bank in 2026’.

Job description

With an increased appetite for data insights on the one hand, and regulatory pressure to demonstrate due care on many aspects of data management on the other, the WB Chief Data Organisation is responsible for operationalizing the data strategy and steering the data agenda in the WB network. As a Regional Lead for one of the Regional Teams, you will take on a wide range of responsibilities, identifying and developing data priorities for the business lines and WB entities, becoming and remaining Safe & Compliant from a data management point of view while operationalizing and consolidating data management processes.

Key Responsibilities

• Lead a regional data operations team and organisation as an ‘extension’ of the WB CDO.
• Business Partner of the tribe leads, executive data stewards and their team. Act as representative of the tribes towards the WB CDO MT and the Global CDO organisation.
• Closely collaborate with Global Data Management on the implementation of globally driven initiatives and with COO Data Operations to scale & improve their services towards the locations in the region.
• Shape and contribute to the development of the WB Data strategy & roadmap for the business/product lines ensuring business and data priorities are identified and prioritized accordingly.
• Execute on the WB Data Must-Win-Battles/ Value stream and enable Scalable Operations (consolidation of data management processes).
• Implement Operational Management ensuring insights and performance are measured.
• Maintain oversight of ‘safe & compliant activities’ for the relevant data standards, including service management, throughout the region and ensure active collaboration with the WB CDO Office.

We are looking for you:

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. Strategy will only succeed when execution succeeds. Soft skills, organizational –and cultural sensitivity, influencing, combined with the right attitude are key.

This position provides a broad insight across the ING WB organization and requires someone who combines common sense, curiosity and maturity with excellent judgment, discretion, and integrity. The ideal candidate is a self-directed executor who helps orchestrate progress effectively in front of and behind the scenes. Strong communication skills are a must as well as being comfortable with ambiguity.

Furthermore, you are/have:

• Experience working in a complex international environment & good understanding of global complexity
• Experience in the data field or determined to become an expert in data.
• Customer focus and the ability to build trust with senior leadership 
  • You are organizationally sensitive, able to work with various stakeholders in a multiple jurisdictions setting.
  • Enthusiastic, willing to help others to be successful and always a step ahead
  • Serves as an example of giving and receiving feedback and acts upon it. Challenges and improves own work and that of colleagues continuously and is an ambassador for continuous improvement.
  • A strong network within the bank and a good understanding of the organisation, strategy and our way of working
  • Strong stakeholder management skills and able to feel comfortable to work on senior leadership level (MBB-1/MBB-2 level)
  • Can demonstrate success in establishing executive relationships and influencing executive decision-making

What we offer

• An inspiring and challenging work environment in an internationally focused business, at a key position with a ton of exposure
• Opportunity to further enhance our data function across the bank
• Full time position (36/40-hour working week)
• Job grade 13 (JCF) / 19 (GJA)
• Attractive employee benefits package
• Hybrid position based in Amsterdam