SMB Data Management Analyst II - C10

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Conduct client profile reviews for customer accounts

• Review all information and documentation ensuring compliance with local regulation and Citi standards

• Update KYC forms and client profiles according to policy requirements

• Follow up with clients to ensure information is received before due dates

• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience

• Experience in banking operations, preferably in the client account opening and pre-requirements process

Education:

• Bachelor's degree/University degree or equivalent experience

This role is part of the BSU function, whose primary goal is to ensure completion on-time of KYC (Know Your Customer) records. Among other activities this also includes the development and implementation of standardized self-service reporting solutions, as well as providing and distributing ad-hoc metrics across the BSU community. The role is also responsible for building automated analytical tools and taking the lead on process re-engineering activities.

Key Responsibilities:

• Designs/analyze moderately complex reports to satisfy business requirements including Dashboard and data summaries.

• Translates raw reporting data into easy to read format for decision makers, ensures that data is presented in an easy understanding for non-technical viewers.

• Performs complex data analysis in various dataset and ensures data quality controls are in place.

• Strong communication and diplomacy skills are required. 

Required Qualifications:

• Extensive knowledge of Microsoft Office applications, with specific focus on Excel, SharePoint and Access.

• Experience with process automation solutions via scripting languages (VBA / JavaScript)

• Experience with any specific programming languages and/or general programming orientation is an advantage

• Strong ability to analyze, manipulate and reformat large data sets to ensure accuracy and completeness of all assigned requests

Education:

• Bachelor's degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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