GFCP (Senior) Expert/Data Analyst - Third Party Fraud Detection Optimisation

Job ID:  27098

GFCP (Senior) Expert/ Data Analyst, Third Party Fraud Detection Optimisation, Sweden or Finland.

 

Would you like to fight fraud using your creative problem-solving skills? We are looking for a new team member to optimize the configuration of our fraud monitoring systems for card and account fraud.

 

About our team
 

Welcome to Fraud Management. We keep our customers safe by detecting and stopping fraudulent transactions and identifying fraudsters taking control over customers' accounts, thus reducing our customers and Nordea's financial losses. We contribute to society by preventing fraudsters from getting money to fund other criminal activities.

 

In our team team, you will play a valuable role in directly stopping fraud and help genuine customers experience less friction in using Nordea's services and products.

 

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

 

Main responsibilities in this role:

• Writing decision rules and change the configuration of our monitoring systems that stop transactions and creates alerts to be investigated
• Mastering the systems and supporting colleagues in complex rule writing and rule architecture
• Evaluating the performance of decision rules to ensure that we detect more fraud and interrupt fewer genuine customers
• Quantifying feedback from our colleagues investigating the alerts and translate this into changes in the configuration
• Using our R-based analytical tools and platform to monitor the performance, analyse and test hypotheses
• Learning how our different systems work and use your creativity to find ways of combining the systems capabilities
• Analysing fraudulent pattern to prevent fraud

 

Who you are

You’ll join a high performing and international team based in Helsinki and Stockholm in an organisation present in all Nordic capitals. The team is responsible for optimising Nordea's fraud detection and has a central role in Nordea's Fraud Management unit. We work closely with the fraud investigators investigating the alerts our systems generate, but also with business units owning the products and services and IT who help develop our platforms.

The position is located in Helsinki or Stockholm. 

 

Your background and skills include:

• Enjoy finding patterns and solving logical problems
• Have good collaboration  and stakeholder communication skills
• Are curious and a quick learner with a proactive mindset
• Are interested in fraud and have an understanding of the fraudulent landscape 
• Can transform business requirements into rule optimisation actions
• Can transform complex analysis into meaningful and actionable communication towards stakeholders
• Speak and read English fluently
• Good IT and numerical skills
• Data analysis skills (using R or Python) 

 

It would be ideal if you also have:

• An expereince with software development concepts, version control, git, clean code, etc.
• An earlier experience within payment or behavioural fraud monitoring
• An earlier experience in analysing payment data
• An understanding of network traffic, http, client-server etc. 
• A machine learning experience 
• Programming experience, regular expression, logic 

 

What we offer
  

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

 

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

 

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

 

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.  

 

If this sounds like you, get in touch!
 

Next steps
 

Submit your application no later than 18/11/2024.

 

For more information, you’re welcome to contact Pär Jäderqvist, Head of Third Party Fraud Detection Optimisationat par.jaderqvist@nordea.com.   

 

The recruitment process consists of the following steps:  

1. Preliminary CV selection  

2. Online interview with the hiring leader   

3. Background check   

  

We enable dreams and aspirations for a greater good.

 

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

 

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

 

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.   

 

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

 

Only for candidates in Finland: A security clearance will be performed for the person selected for this position.

  

Only for candidates in Sweden: For union information, please contact Finansförbundet at finansforbundet@nordea.se or SACO at SacoNordea@nordea.com.