Manual and Automation Testing Lead

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MAIN PURPOSE OF JOB: The Testing Lead (Manual and Automation)’s main responsibility includes all items of Testing engineers, but also support Manager on all testing activities to responsible for overseeing both manual and automation testing activities. This includes supervising a team of testers, engaging with stakeholders, and collaborating with testing managers to foster and mature the testing programs.
MAIN DUTIES:

The following is a non-exhaustive list of responsibilities and areas of ownership for this role:

• Validate testing materials and create testing environments.
• Provide testing estimates and perform readiness checks on testing builds.
• Maintain testing machines and ensure testers have access to all necessary tools.
• Communicate with clients and coordinate with teams to resolve defects.
• Train and evaluate the performance of testers.
• Create and manage test cases, execution logs, and QA instructions.
• Monitor and follow up on testing progress to ensure compliance with instructions, timelines, and quality standards.
• Manage defect tracking and resolution, identifying recurrent issues and patterns.
• Prepare and deliver testing deliverables and status reports to stakeholders.
• Provide sign-offs upon test completion and feedback to testers.
• Execute existing automation testing projects and propose improvements.
• Develop automation solutions for manual testing projects to enhance efficiency.
• Research and implement the latest testing technologies and tools.
• Summarize client issues and maintain a knowledge base for project lifecycle.
• Adhere to project-specific quality standards and client preferences.

REQUIREMENTS

Education Level:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field. An equivalent combination of education and experience is also acceptable.

Experience:

• Proficiency in Windows, Mac, Linux operating systems, and network/IIS configuration.
• Expertise in localization, internationalization, and functional testing tools.
• Strong understanding of testing workflows, theories, and technologies.
• Experience in automation testing or software development.
• Proficiency in testing tools/systems: SQL Server, Oracle, Test Link, JIRA, Confluence, VPN, BOX, BeyondCompare, InCtrl, Winscp, LDAP server, VMware, etc.
• Skilled in SilkTest and the ability to build automation testing frameworks.
• Experience with tools like QTP, LoadRunner, Selenium.
• Proficient in programming languages such as Java, C++, Python.
• Excellent written and verbal communication skills in English.
• Strong organizational, problem-solving, and presentation skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Curiosity and creativity to innovate and question existing processes.
• Strong interpersonal skills and the ability to lead diverse, virtual teams.
• Ability to troubleshoot software or network problems.
• Proactive, flexible, and able to deliver tasks on time, communicating any deviations to stakeholders.
• Good self-learning ability and adaptability to pressure and challenges.

Other Skills:

• Ability to prioritize tasks and issues efficiently.
• Highly organized with attention to detail and a commitment to quality.
• Effective problem-solving and escalation of testing issues.
• Ability to complete assigned tasks in a timely manner with expected quality.