Program Manager - Product and Engineering

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

We are looking for someone who loves solving real-world business problems and dedicated to innovative thinking to ensure Amex GBT continues to be the technology leader in the corporate travel space.

You will work within the Product and Engineering organization and, in working with our business partners, be a part of reshaping how our customers use our products from beginning to end, being held accountable for driving the delivery of business solutions that improve business processes, surface measurable insights, and support executive decision-making.

What you’ll Do on a Typical Day:

• Partner with Client Management, Operations, P&T organizations to understand, cleanse the existing client data and prepare their readiness to onboard GBT NDC offerings.
• Work with different solution owners to determine what client data is required to activate clients on NDC within different GBT platforms/systems.
• Extract data from different systems to complete the client master data & setup services for pilot clients
• Validate the client data and begin activation for pilot clients
• Complete documentation of business processes for mass implementations after successful pilot implementation
• Perform mass implementations
• Plug into Central Program Management to understand upcoming priorities, maintain the activation timelines and roadmap
• Innovate and improve current activation durations.

What We´re Looking For:

• This role is at the intersection of data engineering, data analysis and program co-ordination.
• You have strong skills in data auditing, ETL processes and data cleansing.
• Development skills in SQL, PostgreSQL, MySQL or SQL Server
• Able to script and automate in Python (other languages) and experience with ETL frameworks
• Strong analytical skills and experience with Data Quality Assurance
• Ability to perform data visualizations in
  • Smartsheet
  • Tableau
  • Microsoft Suite of tools
• Able to run multiple streams of work in parallel
• Expert Agile delivery with experience working across multiple stakeholders
• Air / Travel industry knowledge an advantage.
• Experience working in eCommerce, business-to-business environment
• Excellent communication skills
• Works well with deadlines & manages dependencies accordingly.

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!