Assistant Manager

About the Role:

Grade Level (for internal use):

09

The Team: MMD : The Money Market Directories (MMD) team is responsible in data collection and maintenance of a comprehensive web-based information platform tailored specifically for various types of investors and investment managers worldwide. The team creates customer value by providing timely, comprehensive, and accurate data used to help build business relationships; enable and identify new sales opportunities and sources of capital; perform focused prospecting and develop targeted mailing campaigns. MMD can also provide access to information on key decision makers who manage investment capital worldwide.

The Impact: This role will involve working with immediate team members and collaborating with other managers of MMD team across locations and functions like Content, Data Management, Care, Product etc.

What’s in it for you: This is an opportunity to lead a team consisting of 10-15 individuals and contribute towards achieving the team’s goals. Accountability would also be towards driving the business objectives and be a role model for people and peer group, communicate with passion and enthusiasm, embrace change as a way of working. Additionally, the Team Leader needs to ensure accurate, complete, and timely delivery of the data to both internal and external clients, managing stakeholder relationship & building technical acumen by virtue of involvement in various projects.

             

Responsibilities:

• Having a people first mindset, showing empathy, and supporting members in challenging times
• Motivating the team, executing career progression discussions and succession planning.
• Developing technical acumen within group for future growth
• Setting SMART objectives for team members, preparing, and conducting active performance management. Communicating clearly on Pay for Performance culture and principles and the linkage to Rewards.
• Monitoring team performance (maintaining & communicating Time Utilization, Quality stats etc.), setting challenging benchmarks and ensuring efficient resource utilization
• Managing dynamic work allocation of team members and setting up an efficient R&A matrix.
• Conducting weekly team meetings to discuss updates, statistics, and other information.
• Executing short-term to long term projects from resource planning to execution in partnership with Data Management team,
• Stakeholder management - Driving meaningful conversations with the Leadership team and stakeholders based out of different locations, data management, product etc.
• Mastering the culture of Innovation through Lean & Automation - Understanding the process and workflow to the extent that ideas are generated around eliminating gaps in content and establishing best practices. Driving a lean mindset & ability to gain operational efficiency.
• Meeting all critical timelines & requirements on BAU workflows/KPIs & projects, Problem solving at all levels.
• As people leader be an ambassador of organizational values, culture, and strategy.

What We’re Looking For:

• Good problem resolution skills through effective collaboration with various stakeholders.
• Capacity to give and accept feedback constructively and provide coaching to the team.
• Exceptional oral and written communication skills.
• Flexibility to work across various shifts including night shift on rotational or need basis.
• People management skills, ability to build and motivate a team.
• Maintains high ethical standards both personally and professionally, to maintain transparency in the team.
• Proven ability to work with minimal direction, maintain focus while working with routine tasks.
• Good knowledge of Data/Content Management operations and knowledge of Private Equity/Investment Management universe would be an advantage.
• The position would require working in rotational/night shifts on need basis.

Problem Solving:

• Solve a variety of problems within their operational setting.
• Provide solutions based on best practices and existing precedents.
• Coordinate and manage projects from start to finish.

Preferred Qualification:

• 7+ Years of overall experience in research or related profile.
• Complete knowledge of SQL and MS tools like Excel, Word, Power Point
• Expertise in in-house tools, processes and workflow tool like Pathfinder, CTS, Celsus etc.
• Proficiency in LEAN/AGILE principles, Blue Prism, Python & Six Sigma certification would be an added advantage.
• Knowledge of Visualization tool like (Tableau, Power BI etc.) is desirable
• Any previous experience of handling a team of talented individuals.
• 1- 2 years of experience in Quality Vertical/Functions.
• Green Belt Certification and exposure of Lean Concepts.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
 

-----------------------------------------------------------

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

 

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
 
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.  Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

-----------------------------------------------------------

10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.1 - Middle Management Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)