Senior Data Quality Manager

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

As a Senior Data Quality Manager at Cochlear, you will ensure the accuracy, integrity, and reliability of data across the organization. Your role involves maintaining data quality strategies, policies, and procedures while collaborating with a global Data Quality Support team to document, troubleshoot, and resolve data issues. You will work with cross-functional teams to support data management within quality KPIs and provide best practice solutions to enhance outcomes.

Accountabilities:

• Champion Data Quality Strategy: Support and uphold Cochlear's data quality strategy to promote data-driven decision-making processes.
• Ensure Data Governance: Maintain our data governance frameworks, policies, and procedures, ensuring compliance with data regulations (e.g., GDPR, HIPAA).
• Assess and Improve Data Quality: Monitor data quality metrics, conduct regular audits, and identify improvement areas. Work with cross-functional teams to address issues and implement effective solutions.
• Lead Data Quality Initiatives: Proactively use data management tools to detect, report, and resolve data quality issues.
• Promote Data Quality Awareness: Drive training programs to educate teams on data quality best practices and methodologies.
• Foster Cross-Functional Collaboration: Partner with data stewards, IT, and other stakeholders to define data requirements and resolve challenges.
• Mentor and Manage Teams: Lead, support, and continually upskill a team of Data Quality + Reporting Analysts.
• Engage with Vendors: Oversee relationships with data-related vendors for enhanced data management solutions.
• Stay Informed: Keep up with industry trends and integrate best practices to continuously improve data quality processes.
   

Essential Skills

• Proven experience (5+ years) in data quality management and governance.
• Experience leading and managing teams (5+ years).
• Strong analytical skills and attention to detail.
• Effective communication skills for both technical and non-technical stakeholders.
• Knowledge of data management platforms (e.g., MDM, ETL, data quality tools).
• Familiarity with data regulations such as GDPR and HIPAA.
• Experience with Informatica is a plus.
• Bachelor's degree in Computer Science, Information Systems, Data Management, Business Management, Project Management, or related fields.

For more information, please contact Ralph on rhitti@cochlear.com

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.